Oferta pracy

Customer Support Specialist with Swedish

WIPRO IT SERVICES POLAND Sp. z o.o. O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

WIPRO IT SERVICES POLAND Sp. z o.o.

Alchemia

Gdańsk

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future


Currently we are looking for a person on the position of:

Customer Support Specialist with Swedish
Location: Gdańsk

Key Result Area:

  • Troubleshooting skills and experience in handling resets and lotus Notes environment
  • Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
  • Troubleshooting skills on VPN connectivity, dial up, wireless routers
  • Knowledge on active directory, domain controllers etc
  • Exposure to password reset tools
  • Troubleshooting experience using remote control tools

Profile:

  • Previous experience with IT Customer Support (preferable)
  • Fluent in both Swedish and English
  • Good interpersonal and communication skills
  • Customer service orientation and ability to work in a team
  • Excellent soft skills, communications skills (Voice & Email) to handle global customers
  • Strong keyboard skills
  • Ability to perform in adverse situations

We provide many benefis!

  • Relocation assistance - Accommodation, travel and other expenses covered
  • Medical Insurance
  • Life & Disability Insurance for employees and family members
  • Wipro Social Fund Scheme 
 

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