Oferta pracy

(Cybersecurity) Incident Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Technologies we use

Optional

  • Azure

About the project

Global Cybersecurity Operations (GCO) provides a coordinated suite of “Network Defence” services, responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations.

The Cybersecurity Incident Management and Response Team is charged with efficiently and effectively handling all information and cybersecurity incidents across the Group on a 24x7 basis. This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value as well as HSBC information and financial assets.

Your responsibilities

  • Incident Management: The coordination and orchestration of technical response activities across the globe, the timely and effective communication of the aforementioned to Global Business and Function stakeholders, Senior Executive Leadership and regulatory bodies.

  • Incident Response: Conducting technical and forensic investigations into matters raised through alerts, intelligence, testing activities and end user reports that lead to a coordinated effort to effectively contain, mitigate and remediate active and potential attacks.

Our requirements

  • Experience in an incident management role.

  • Extensive experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector.

  • An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.

  • An understanding of organisational mission, values and goals and consistent application of this knowledge.

  • Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.

  • An ability to perform independent analysis of complex problems and distill relevant findings and root causes.

  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative and actionable manner.

  • Excellent knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation.

  • Good knowledge and demonstrated experience of common cybersecurity technologies such as; IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc.

  • Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits.

  • Good knowledge of common enterprise technology infrastructure, platforms, middleware, databases, applications and tooling, including; Windows, Linux, infrastructure management and networking hardware.

  • Good knowledge and demonstrated experience in analysis and dissection of advanced attacker tactics, techniques and procedures in order to inform adjustments to the control plane.

  • Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google.

Optional

  • Industry recognised cyber security related certifications including; SANS GSEC, GCIH and/or CISSP, CompTIA Security+, CompTIA Network+

  • Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same.

What we offer

  • Stable job in professional team,

  • Ability to learn from senior analysts

  • Interesting path of career in an international organization,

  • Consistent scope of responsibilities,

  • Private health care, employees’ benefits.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile