Oferta pracy

HSBC Service Delivery (Polska) Sp. z o.o.

(Cybersecurity Operations) IT Operations Engineer

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42A

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

(Cybersecurity Operations)
IT Operations Engineer
Location: Kraków

The Cyber Security Platform Operations function supports a number of cybersecurity technologies and services across a globally dispersed team. This includes numerous tools and technologies including SIEM, DLP, EDR, Web and Email Security, Vulnerability Management and many more. These collective teams assure critical functions and billions of pounds’ worth of transactions across the organization.

Key Accountabilities:

  • Serve as an Operation Engineer supporting 24/7 operations of critical real-time mission operations. 
  • Set-up, test, configure, and troubleshoot issues on Local Area Networks and mission critical systems. 
  • Perform software installation, maintenance and upgrade/modification. 
  • Support senior members of the team while develop processes and procedures in security tooling.

Experience:

  • Demonstrable IT Security environments and industry experience
  • Experience of being a part of and contributor to small teams across different global regions and a desire to build on this experience is essential.
  • Work with minimal supervision and conduct activities as a collaborative partner to IT Security as well as other lines of business (LOBs).
  • Identify security deficiencies or gaps and design cost-effective solutions to mitigate them.
  • Define controls that are implementable and measurable.
  • Experience with scripting languages such as; Perl, Python, PHP, Bash, or PowerShell.
  • Operationally supporting various Cyber Security tools such as Crowdstrike, Symantec, Illumio, Phantom SOAR, Splunk,Menlo Web and Email Security, Nessus Vulnerability Management, Netspartker, Checkmarx and more.
  • 24/7 round the clock support.
  • Metrics driven, ability to produce standard ITIL metrics such as Change success rate, tool uptime report, Incident ticket volume etc.
  • Familiarity with various operating systems and database platforms such as Linux, Windows, Oracle, Microsolf SQL
  • Working knowledge of application monitoring tools such as AppDynamics, Dynatrace, to help produce KPI’s & KCI’s.
  • Engage and handle appropriate vendor escalations.
  • Manage patching and change activity on a weekly/monthly/yearly cycle.
  • Work collaboratively with the Engineering team to identify process efficiencies and help automate operational procedures.
  • Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP).
  • Establish round the clock monitoring and alerting of Security tools to ensure 99.99% uptime and reduce unscheduled downtime.
  • Managing and upkeep of asset inventory associated with all Cyber Security tools.
  • Upkeep of license and capacity metrics for all supported tools.
  • Knowledge of “cloud” vendor solution concepts –AWS preferable
  • Ability to consume requirements and create/implement solutions to satisfy requirements.
  • Must have ability to successfully work as a part of a globally disparate team as well as work independently.
  • Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to a broad audience.
  • Must take ownership of tasks and demonstrate high degree of automatic responsibility to ensure completion.
  • Strong ability to evaluate current processes objectively and seek ways to improve.
  • Must have a collaborative work style ensuring that stakeholders are engaged in decision making processes.
  • Experience working in DevOps, continuous integration and Agile, including design of security solutions, models, and strategy presentations.
  • Experience working in Infrastructure as a Code and Configuration Management tool –Terraform and Jenkins preferable
  • Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.

We offer:

  • Stable job in professional team.
  • Interesting path of career in an international organization.
  • Consistent scope of responsibilities.
  • Private health care, employees’ benefits.

 

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement: 

I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations.

 

Currently, we are looking for a candidate for the position of:

(Cybersecurity Operations)
IT Operations Engineer

The Cyber Security Platform Operations function supports a number of cybersecurity technologies and services across a globally dispersed team. This includes numerous tools and technologies including SIEM, DLP, EDR, Web and Email Security, Vulnerability Management and many more. These collective teams assure critical functions and billions of pounds’ worth of transactions across the organization.

Key Accountabilities:

  • Serve as an Operation Engineer supporting 24/7 operations of critical real-time mission operations. 
  • Set-up, test, configure, and troubleshoot issues on Local Area Networks and mission critical systems. 
  • Perform software installation, maintenance and upgrade/modification. 
  • Support senior members of the team while develop processes and procedures in security tooling.

Experience:

  • Demonstrable IT Security environments and industry experience
  • Experience of being a part of and contributor to small teams across different global regions and a desire to build on this experience is essential.
  • Work with minimal supervision and conduct activities as a collaborative partner to IT Security as well as other lines of business (LOBs).
  • Identify security deficiencies or gaps and design cost-effective solutions to mitigate them.
  • Define controls that are implementable and measurable.
  • Experience with scripting languages such as; Perl, Python, PHP, Bash, or PowerShell.
  • Operationally supporting various Cyber Security tools such as Crowdstrike, Symantec, Illumio, Phantom SOAR, Splunk,Menlo Web and Email Security, Nessus Vulnerability Management, Netspartker, Checkmarx and more.
  • 24/7 round the clock support.
  • Metrics driven, ability to produce standard ITIL metrics such as Change success rate, tool uptime report, Incident ticket volume etc.
  • Familiarity with various operating systems and database platforms such as Linux, Windows, Oracle, Microsolf SQL
  • Working knowledge of application monitoring tools such as AppDynamics, Dynatrace, to help produce KPI’s & KCI’s.
  • Engage and handle appropriate vendor escalations.
  • Manage patching and change activity on a weekly/monthly/yearly cycle.
  • Work collaboratively with the Engineering team to identify process efficiencies and help automate operational procedures.
  • Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP).
  • Establish round the clock monitoring and alerting of Security tools to ensure 99.99% uptime and reduce unscheduled downtime.
  • Managing and upkeep of asset inventory associated with all Cyber Security tools.
  • Upkeep of license and capacity metrics for all supported tools.
  • Knowledge of “cloud” vendor solution concepts –AWS preferable
  • Ability to consume requirements and create/implement solutions to satisfy requirements.
  • Must have ability to successfully work as a part of a globally disparate team as well as work independently.
  • Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to a broad audience.
  • Must take ownership of tasks and demonstrate high degree of automatic responsibility to ensure completion.
  • Strong ability to evaluate current processes objectively and seek ways to improve.
  • Must have a collaborative work style ensuring that stakeholders are engaged in decision making processes.
  • Experience working in DevOps, continuous integration and Agile, including design of security solutions, models, and strategy presentations.
  • Experience working in Infrastructure as a Code and Configuration Management tool –Terraform and Jenkins preferable
  • Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.

We offer:

  • Stable job in professional team.
  • Interesting path of career in an international organization.
  • Consistent scope of responsibilities.
  • Private health care, employees’ benefits.

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement: 

I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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