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Cybersecurity Operations Reporting Analyst (GCB 7)

  • Kraków, małopolskie
  • Specjalista
  • 2018-07-09

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Cybersecurity Operations Reporting Analyst
    (GCB 7)
    Location: Kraków
    Ref No: HTK/Cybersecurity/CORA(GCB7)/06/2018
    Global Cybersecurity Operations (GCO) provides a coordinated suite of “Network Defence” services, responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the Monitoring and Detection of threats within the global estate, as well as Cybersecurity Incident Management and Response activities. These two principal functions are supported by additional internal GCO capabilities in; Cyber Intelligence and Threat Analysis, Cybersecurity Sciences and Client Engagement and Support Services. Critical to the success of GCO is its close partnership with sister Cybersecurity teams, IT Infrastructure Delivery and Global Business and Function clients. The overall GCO mission is placed under the purview of the Group Chief Information Security Officer (CISO).
    The Client Engagement and Support Services Team is charged with presenting the face of GCO and delivering a range of critical support services to ensure the effective and efficient running of the Global Cybersecurity Operations function, along with appropriate governance.
    This team is critical in supporting the mission to protect HSBC customers, the HSBC brand, HSBC information and financial assets and ultimately shareholder value.

    Key Accountabilities:

    • Production of multiple reporting artefacts for the GCO function, including supporting the necessary change to ensure Cybersecurity systems are producing the necessary MI, reporting is automated wherever feasible and reporting capability is continuously improved.
    • Reporting on GCO resource usage and forecasts.
    • Supporting and coordinating the maintenance of all technical security standards owned by the GCO function.
    • Supporting and coordinating the maintenance of all GCO process and procedures.
    • Risk and audit issue management – Supporting and reporting on regulatory, risk and audit issue mitigation actions owned by the GCO function.
    • Internal control assurance – Supporting the reviewing, gathering of evidence and reporting on effectiveness of GCO internal controls.
    • Supplier management – Supporting the co-ordination of supplier management meetings with GCO supplier owners. Supporting the maintenance, tracking and reporting on supplier performance, issues, risks and remediation of such.
    • Cybersecurity mail box management – Managing the response to GCO Mailbox queries and/or redirection to specialist functions.
    • Incoming security assurance response management – Supporting the broader Cybersecurity function in responding to third party requests for assurance on HSBC operational security activities.
    • Supporting a culture of individual self-improvement, development and self-directed learning, whereby staff are expected to maintain subject matter expertise within their area of focus and within the realm of cyber security more broadly.
    • Supporting engagement of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security awareness and help to evangelize HSBC Cybersecurity efforts and success


    • 1+ years’ experience in a similar reporting role, preferably within a regulated enterprise scale organization or service provider.
    • Industry recognized cyber security related certifications including; CISM, CISA and/or CISSP would be beneficial, but not essential.
    • Formal education and advanced degree in Management, Business, Finance, Technology or similar and/or commensurate demonstrated work experience in the same.
    • An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.
    • An understanding of organizational mission, values and goals and consistent application of this knowledge.
    • Ability to define and refine operational procedures, workflows and processes to support the team in consistent, quality execution of its reporting requirements.
    • A team-focused mentality with the proven ability to work effectively with diverse stakeholders.
    • A basic understanding of HSBC cyber security principles, global financial services business models, regional compliance regulations and applicable laws.
    • A basic understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines, CIS and NIST standards.
    • Excellent communication and interpersonal skills with the ability to produce clear and concise reports for targeted audiences across internal and external stakeholders.
    • Ability to speak, read and write in English, in addition to your local language.

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.


    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]