Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

(Cybersecurity) Service Delivery Analyst

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • N+

About the project

The Cybersecurity Global Defence function supports a number of technologies and services across a globally dispersed team. This includes encryption technology, Data Loss Prevention, Network and Security Infrastructure. These collective teams assure critical functions and billions of pounds worth of transactions across the organization.

The project:

The Global Defence Service Delivery team are a global team who operate services on behalf of the SME teams, including (but not limited to) security reviews of new products, security reviews of requests for URL access, new network connectivity requests and support for mergers and acquisitions.

Your responsibilities

  • System, network, and security management.

  • Supporting the delivery and operating Strategy

  • Providing key representation for and source of expertise on all issues.

  • Support the delivery of tooling to implement controls ensuring compliance with HSBC Information Security policies and standards globally including any regulatory requirements.

  • Collaborate to drive the implementation of the enterprise wide and regional / business level IT Strategy.

  • Ensure information security requirements are adhered to globally by ensuring effective compliance and measures are in place.

  • Work closely with the team as the 1LOD function and understand strategy while maintaining visibility of their IT security risk profile, exposures and control effectiveness and to provide robust challenge to the same audience when information security risk appetites are breached.

  • Drive engagement with all relevant regional and global stakeholders (Cybersecurity colleagues across Strategy and Architecture, Security Shared Services, Security Engineering and business and IT Functions).

  • Maintain knowledge of the latest security threats.

Our requirements

  • Typically educated to degree level, within IT

  • Industry qualifications (CompTIA S+ and/or CompTIA N+, CEH preferred)

  • 3 – 5 years of Networking and/or Systems Administration experience

  • Working knowledge of networking concepts, protocols and architectures

  • Working knowledge of Cloud technologies

  • Ability to build strong relationships and communicate on complex IT Security issues with a wide spectrum of stakeholders.

  • Comprehensive understanding of security in context of wider industry trends and direction

  • Promoted and led best practice in risk and compliance management in a similar organization

  • A track record of making strategic business decisions, considering relevant risks, long term implications, commercial realities and stakeholders' needs solution


  • Regulatory engagement, experience in dealing with compliance matters, and regulatory liaison would be beneficial

  • Knowledge of any global regulatory requirements would be beneficial

  • Experience of working in a financial organization would be beneficial

  • A minimum of 2/3 years Cyber experience would be beneficial

  • Experience working in a highly regulated environment

What we offer

  • Stable job in professional team,

  • Interesting path of career in an international organization,

  • Consistent scope of responsibilities,

  • Private health care, employees’ benefits.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Online assessment


Phone interview


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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