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(Cybersecurity Technology) IT Operations Engineer

  • Kraków, małopolskie
  • Specjalista
  • 31.12.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    (Cybersecurity Technology) IT Operations Engineer
    Location: Kraków
    Ref No: HTK/CT/ITOE/11/2018

    The Cyber Security Technology function supports a number of technologies and services across a globally dispersed team. This includes cryptography and encryption technology, Data Loss Prevention, Security Infrastructure and vulnerability management. These collective teams assure critical functions and billions of pounds worth of transactions across the organization.


    Key Accountabilities:

    • Serve as a Security Engineer supporting 24/7 operations of critical real-time mission operations.
    • Set-up, test, configure, and troubleshoot issues on Local Area Networks and mission systems.
    • Perform software installation, maintenance and upgrade/modification.
    • Support senior members of the team while develop processes and procedures in security tooling.
    • Support Security control definitions, reviews and operation of Security.


    • Demonstrable IT Security environments and industry experience
    • Being a part of and contributor to small teams across different global regions
    • Conduct activities as a collaborative partner to IT Security as well as other LOBs
    • Identify security deficiencies or gaps and design cost-effective solutions to mitigate them.
    • Define controls that are implementable and measurable.
    • DLP and tools like McAfee, Symantec, Illumio, QRadar, Resilient, Splunk and Menlo Security.
    • P standard ITIL metrics (Change success rate, tool uptime report, Incident ticket volume etc.
    • Familiarity with various Linux, Windows and DB platforms such as AIX, Oracle, DB2
    • Working knowledge of application monitoring tools such as AppDynamics, Dynatrace, CA Wily, Tivoli etc. to help produce KPI’s & KCI’s.
    • Engage and handle appropriate vendor escalations.
    • Manage Patching and Change activity on a weekly/monthly/yearly cycle.
    • Collaboration with the Engineering team to identify process efficiencies, and automation.
    • Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP).
    • Must have ability to work as a part of a globally disparate team as well as work independently.
    • Collaborative work style ensuring that stakeholders engage in decision making processes.
    • Analytical Skillset, problem solving skills to perform RCA, Asses Impact, Resolution Plan,etc.

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.


    You'll achieve more when you join HSBC.
    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.
    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]