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(DAO) Associate Business Analyst

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • valid for 23 days
    until: 11 Jun 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Dębniki

Kraków

Your responsibilities

  • Capturing, analysing and documenting business process

  • Participating in the designing of solutions or change interventions

  • Participating in change management activities which can include tasks such as timeline planning to stakeholder engagement

  • Collaborating in change interventions such as training and communication

  • Tracking and documenting progress and managing status reporting

  • Assisting in the implementation of solutions

Our requirements

  • Proven ability to communicate with, coordinate and track work of multiple geographically wide spread groups of mid to senior level stakeholders.

  • Min. 2 years of experience with at least 1 year in business analysis or similar role on complex projects across countries or regions

  • Understanding of banking/financial services industry and/or shared services organisations

  • Experience in business analysis, solution design, change & implementation or consulting activities

  • Excellent written and verbal communications skills

  • Excellent analytical and problem solving skills

  • Ability to work independently and proactively

  • Experience with running meetings in English over video or teleconference

  • Knowledge of MS Office and business analysis tools

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

About the role

The Data and Architecture Office team is hiring an Associate Business Analyst in Transformation team.

The Data and Architecture Office (DAO) was established to transform HSBC into a truly data-driven organisation by ensuring that every design decision has a built-in data consideration. As DAO we provide leadership that enables data and analytics to be a key driver of our business strategy. We work in partnership with senior stakeholders and delivery teams all over the world to connect the business processes, data, products, services, and technology that underpin customer value and financial success.

The principal responsibility of the Business Analysis job category is to manage and execute analysis activity for one or more programmes. The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams.

It is possible that the Business Analyst will work on multiple projects simultaneously.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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