Oferta pracy

(DAO) Organisation Data Asset Manager

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • Jira

  • Confluence

About the project

HSBC Data & Architecture Office (DAO) promotes a data-driven culture across HSBC through our strategy of:

• Protect: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.

• Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.

• Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducing costs.

The Organisation Data Asset Manager primarily supports the Protect pillar of the strategy, though they will also contribute to outcomes aligned to the Unlock pillar

Role purpose

The Group Data and Analytics Office will deliver an organisation customer data asset. The delivery of a centralized operational data mastering platform is key to creating, maintaining and distributing the organisation data asset.

Reporting to Director Customer Data Utility, the Organisation Data Asset Manager is a role sitting within the Group Data and Analytics Office. The role will be responsible for the implementation of capabilities to capture, maintain and master organisation party data. Providing an organisation data asset that is accurate and consistent serves multiple use cases/consumers, including revenue growth and financial crime mitigation, support to digital customer journeys such as onboarding & KYC renewals, as well as credit and lending journeys.

Key outcomes and goals will be:

• The design and delivery of products, capabilities and services that deliver the organisation data asset for consumers

• Ensuring that organisation data asset is compliant with data standards and policies

• Working with delivery teams using Agile methodologies to define and deliver the product backlog

• Product planning and roadmap development aligned to the service catalogue and product functionality prioritization

• Work with consumers and stakeholders to manage product implementation, adoption and migration

• Design and plan for migration of existing legacy products to the target state organisation data asset products

Your responsibilities

  • Design and manage product development of a series of technology solutions that form the new Operational Mastering platform that are compliant with data management regulations

  • Define and manage the migration of legacy applications into new Operational Mastering platform

  • Establish requirements and build out the product backlog to deliver high quality, accurate and cost effective data assets and services to the business

  • Manage master / meta data to ensure organisation asset data is consistent and accurate

  • Report into the necessary design and governance forums to ensure governance around design approach and demand prioritization

  • Support and promote the Group data strategy in deploying the Group Customer Data Utility

  • Continually engage with consumers and stakeholders across Global Businesses (Business & IT) to drive the best solution outcomes

  • Continually explore process efficiencies across lines of business, systems and regions

  • Provides motivational leadership, sets team performance expectations and monitors progress

  • Overall responsibility for supervising a department or a business unit/area team, or manages delivery for most complex assignments

  • Optimize the day-to-day operational processes to run the Group Customer Data Utility

  • Motivate team performance and develop staff knowledge to enhance quality

  • Promote effective communication with team members on strategy, objectives and key goals required for the respective roles and responsibilities

  • Collaboration with wider data management functional areas in order to drive data quality, governance and data sourcing improvements

Our requirements

  • Proven experience in general data management and operatyional data management

  • Past roles working as a product owner or product manager for technology solutions

  • Proven experience in delivering change projects using agile delivery methodologies at scale e.g. SAFe

  • Significant experience working in a commercial bank, global banking & markets or financial services industry

  • Awareness of industry data standards (eg ISO, NACE) and data policies

  • Structured analytical problem-solving skills, able to breakdown complex problems and find solutions and options

  • Knowledge of business analysis practices, requirements gathering, product backlog management, structured analysis and process mapping

  • Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences including boards/senior executive management.

  • Strong people skills, operating effectively in teams

  • Strong presentational skills to communicate complex ideas simply using tools such as powerpoint, word, email and messenger services to work effectively in global environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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