Data Associate with French

Basic Qualifications

• High School or equivalent diploma
• Proficiency in English/French grammar and spelling (both written and verbal)
• Comfortable working with speech from various dialects and accents of French language
• Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools

Preferred Qualifications

• Previous experience in a similar environment
• Proven record of delivery of performance metrics in an Operations environment
• Practical knowledge of data processing needs and trade-offs
• Excellent communication skills, highly collaborative team player
• Effective time management
• Be self-motivated and take initiative
• Ability to respond positively to working in a demanding environment

Summary of Responsibilities

• Work with text, speech and other types of data and attach tags to the contents, at scale
• Deliver high quality of labeled data, leveraging guidelines to meet specific key performance indicators, and using in-house tools and software
• Report issues with tools and software to the development team when necessary
• Provide feedback for improvements to existing tooling that can increase labeling throughput and quality

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