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Data & Document Specialist - Client Correspondence

  • Wrocław, dolnośląskie pokaż mapę
  • Specjalista
  • 21.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Data & Document Specialist - Client Correspondence
    Your role

    Are you well organized with an eye for detail? Do you have a high client service orientation and risk awareness? We’re looking for someone like that to:

    • handle production of various general letters of correspondence either requested by clients or required to be sent by legal obligations
    • coordinate a monthly dispatch of bank statements of assets
    • provide thorough and independent audit letters to third-party companies
    • check and process all new and additional AMEX card application forms
    • ensure high quality and timely delivery of all tasks
    • provide excellent customer service and support to client advisors
    • contribute to continuous improvement of processes and services

    Your team

    You’ll be working in the Securities Processing & Client Administration team in Wrocław. We deliver outstanding service to the Wealth Management UK business and ensure client satisfaction is on the highest level. We also drive improvements to the overall client experience by working with other areas of the Bank to ensure a seamless service. Desk coverage on a rotating shift between 8am and 7pm.

    Your experience and skills

    You have:

    • experience in the finance & banking area
    • university degree
    • strong communication, influencing and relationship building skills
    • excellent attention to detail and accuracy

    You are:

    • motivated, self-directed and driven as well as adaptable and able to work across teams and functions
    • solution driven and able to go an extra mile to get things done
    • comfortable working independently, as well as in a team-oriented, collaborative environment
    • fluent in English, both spoken and written
    • keen to serve the client through a team approach, drawing upon the know-how of other specialists but also reliable when working independently, with sound judgement for when to escalate issues.

    About us

    Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

    We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

    What we offer

    Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.
    Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

    Please submit your application in English

    You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."