Delivery Manager DFD

KMD Poland Sp. z o.o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

KMD Poland Sp. z o.o.

Inflancka 4a

Warszawa

Delivery Manager DFD

Employment contract Warsaw (Inflancka 4A)

As a Delivery Manager you will be responsible for deliveries to one or more customers in KMD Technology & Security Services (TSS). In cooperation with colleagues and customers you must ensure stable operation and effective communication on all levels. You will be a part of a matrix organization with a dynamic and involved delivery team, where you will have daily sparring regarding deliveries to customers. You will also be part of a competence group with a career framework, giving the opportunity to grow both horizontally and vertically.

After your morning coffee you will be:  

  • working with Client and KMD business to ensure that contractual obligations and agreed service levels are being consistently met – and do monthly reporting based upon these 
  • coordinating Incidents, problems and changes/releases (both infrastructure and application)
  • working closely with the assigned internal and external clients to understand and address their needs 
  • owning and maintaining plan to continuously improve services in scope 
  • participate in client meetings, both virtual and physical meetings in Copenhagen, Denmark – typically on a monthly basis
  • managing other initiatives/small projects

We want you in our team if you:  

  • have at least 3 years of experience as Service Delivery/Service Management or/and Project Manager in a commercial environment 
  • have experience with operation, maintenance and support of business-critical systems 
  • have been driving, maintaining and providing support on dynamic systems, where changes and additions often take place. Must be able to handle change and derivative risk management 
  • have strong ITIL understanding and certification (ITIL Foundation level at least) 
  • understand Enterprise IT Solutions and infrastructure
  • understand security of highly restricted data and GDPR
  • have strong English skills both in speaking and writing 
  • have Exceptional communication skills 
  • present “can-do” attitude and quality-oriented mindset 
  • able to learn quickly 
  • are a team player, but also able to work independently 
  • willing to travel to Scandinavian countries

 

We are a perfect match if you additionally:  

  • have experience in public IT market 
  • have experience in Scandinavian environment 
  • know and/ or worked on solutions based on .NET platform with heavy focus on data processing and integration
  • have knowledge of ServiceNow and TFS

You will love working with us because of:    

Professional Development  

  • grow in your role 
  • enjoy on-site meetups 
  • participate in conferences in Poland and abroad 
  • attend an average of 40 hours of training yearly  
  • take part in Internal Mobility Program  

  
Scandinavian Culture and Workplace  

  • earn competitive salary  
  • enjoy MyBenefit Cafeteria system with wide range of services  
  • make the most of your work and life  
  • sport & passion communities and CSR initiatives 
  • work in a human-oriented company  
  • use high-level equipment  
  • feel good at green and ergonomic office and enjoy surprise treats 

 
Meaningful and impactful work  

  • make an impact that lasts - create and implement technological solutions 
  • and improve the lives of millions of people in public and private sectors 

Talented and Trusted People  

  • cooperate with open-minded colleagues 
  • work with experienced managers in the atmosphere full of trust  

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