Delivery Manager for Game & VR Studio

N-IX POLAND sp. z o.o.

  • Łódź

  • offer expired 2 months ago
  • contract of employment, B2B contract
  • full-time
  • team manager
  • home office work, hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Technologies we use

Operating system

About the project

We are growing and looking for an experienced Delivery Manager to join our team.

In the Delivery Manager role, you will be driving organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what N-iX Game & VR Studio Clients expect to achieve their business goals. The Delivery Manager will be the primary point of contact for clients during the delivery phase and will report directly to the Head of Studio at N-iX Game & VR Studio

Project: Game Development Studio

Your responsibilities

  • Own P&L to ensure sustainable growth of the designated accounts through excellence in building winning teams and managing delivery operations

  • Ensure development of existing portfolio by levering best delivery excellence practices and reaching high client satisfaction from services delivery

  • Successful new client onboarding under VP supervision. Building/launching delivery for new clients

  • Manage customer expectations & relationships with client’s engineering stakeholders

  • Ensure high satisfaction and engagement of the team members. Maintain a productive environment and Studio culture across the designated accounts

  • Contribute to the continuous improvement of the delivery management function

  • Focus on high operational efficiency and reaching unit performance goals

  • Active Business Development support. Be able to autonomously facilitate Business Development and presale processes, pitch Studio capabilities, follow-up with additional information, participate in legal negotiations, etc.

  • Build long-term partnership with the client management team, discover new opportunities with clients. Grow existing client portfolio through delivering high-quality services to the clients and using best industry practices

  • Business excellence goals: execute governance practices on accounts (Quarterly Business Reviews, Weekly and Monthly syncs, reporting to VP etc.), review client CSAT results, review ESAT results and develop efficient HR strategies for designated accounts together with People Partners

Our requirements

  • Deep understanding of Game Development outsourcing business

  • 4+ years of proven experience in project management

  • Proven experience of managing a business of the following size one (25+ FTE) or multiple accounts (10+ FTE)

  • Experience in working with U.S. or European companies

  • Proven experience in team-building and distributed team management

  • Proven ability to work successfully in a team environment

  • SDLC management and proficiency in Project Management in Games

  • Cross-cultural awareness

  • Understanding of the US and European business practices and cultural norms

  • General knowledge of the game development principles/practices

  • Keeping track of the economic and technology global trends

  • Knowledge of traditional and Agile project management methodologies

  • Advanced understanding of the project management techniques and tools, including basic revenue models, profit and loss modeling, cost-to-completion projections, project pricing models, project billing procedures, budget estimation techniques, and others

  • Upper-intermediate+ or Advanced English, both written and verbal.

This is how we organize our work

This is how we work

  • in house
  • you have influence on the technological solutions applied
  • you have influence on the product

Development opportunities we offer

  • mentoring

  • technical knowledge exchange within the company

What we offer

  • Flexible working format - remote, office-based or flexible

  • A competitive salary and good compensation package

  • Flexible and personalized career growth

  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)

  • Active tech communities with regular knowledge sharing

  • Education reimbursement

  • Paid vacation days, sick leaves, and days off

  • Medical insurance

  • Life insurance

  • Cafeteria of benefits

  • Memorable anniversary presents

  • Corporate events and team buildings

N-IX POLAND sp. z o.o.

N-iX is an international company with Ukrainian roots that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in eight countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

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