Shell Business Operations

Delivery Scheduler with Czech

Shell Business OperationsO firmie

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Shell Business Operations

Czerwone Maki 85

Kraków

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

Delivery Scheduler with Czech
Miejsce pracy: Kraków
nr ref.: 133614BR
Job Description

As a Delivery scheduler you will be:
  • Creating schedules for truck deliveries in order to ensure timely and economical product delivery to Retail sites and B2B customers through the Order to delivery process
  • Creating and optimizing an accurate, cost effective and timely delivery plan 
  • Ensuring scheduled deliveries are in line with safety and operational procedures and customers
  • Ensuring the truck diary is correctly set up in scheduling system
  • Ensuring Supply and product availability issues are reflected in scheduling system set-up
  • Allocating orders to trucks
  • Liaising with other teams that contribute to the Order to Delivery process, 
  • Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan
  • Handling customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate
  • Receiving urgent order requests and create urgent orders within framework of delivery promise
  • Investigating and resolving customer complaints
Requirements
  • Czech language min. C1
  • Resilience for time pressure​
  • Ability to deal with non-standard situations
  • Quick learning skills
  • Multitasking
  • Open minded during taking cost affected decisions
  • Excellent communication and issue resolution skills
  • Ability to apply proper solution under time pressure
  • Good knowledge of Excel
  • Logistics/planning experience will be an asset

***Schedulers are shift workers continuously rotating with other team members to provide weekend support (for CZ scope Sun-Friday only day shift)

Thanks to cooperation with Shell you gain:
  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work
 
Find out more
 
People with disabilities are welcome
 
 


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.
Delivery Scheduler with CzechNumer ref.: nr ref.: 133614BR
Job Description

As a Delivery scheduler you will be:
  • Creating schedules for truck deliveries in order to ensure timely and economical product delivery to Retail sites and B2B customers through the Order to delivery process
  • Creating and optimizing an accurate, cost effective and timely delivery plan 
  • Ensuring scheduled deliveries are in line with safety and operational procedures and customers
  • Ensuring the truck diary is correctly set up in scheduling system
  • Ensuring Supply and product availability issues are reflected in scheduling system set-up
  • Allocating orders to trucks
  • Liaising with other teams that contribute to the Order to Delivery process, 
  • Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan
  • Handling customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate
  • Receiving urgent order requests and create urgent orders within framework of delivery promise
  • Investigating and resolving customer complaints
Requirements
  • Czech language min. C1
  • Resilience for time pressure​
  • Ability to deal with non-standard situations
  • Quick learning skills
  • Multitasking
  • Open minded during taking cost affected decisions
  • Excellent communication and issue resolution skills
  • Ability to apply proper solution under time pressure
  • Good knowledge of Excel
  • Logistics/planning experience will be an asset

***Schedulers are shift workers continuously rotating with other team members to provide weekend support (for CZ scope Sun-Friday only day shift)

Thanks to cooperation with Shell you gain:
  • Comfortable working environment: Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.
 

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