Stefanini Poland

Deskside Field Technician

Stefanini PolandO firmie

  • Profesora Michała Życzkowskiego 20, 31-864 Kraków, Polska

    Kraków, małopolskie
  • Ważna jeszcze 15 dni
    7 Luty 2020
  • Pełny etat
  • Specjalista
Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions.
 
For an on-site support for on of our clients in Krakow, we are looking for talented individual to make a real contribution to our business as a:
Deskside Field Technician
Job location: Kraków

This role is to provide a single point of contact for end users to receive support and maintenance (troubleshooting) within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance.

 

Responsibilities:

  • Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure)
  • Determine appropriate hardware and software based on corporate policy and end user requirements (including patching, upgrades and configuration adjustments)
  • Diagnose and quickly resolve a wide range of Windows applications and problems with network (activate network ports in server rooms) to help minimize downtime
  • Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking
  • Conduct weekly asset management and inventory of spare parts

Requirements:

  • Education background (or equivalent experience) in the field of IT, electronics or telecommunication
  • Good knowledge of iOS / Android environment 
  • Very good knowledge of Windows 10 and MS Office 2013/MS Office 365 environment
  • Good command of English and excellent communication skills
  • Ability to diagnose hardware problems (PC's, laptops, printers etc.) and configure them via Active Directory
  • Strong analytical, problem solving skills
  • Positive, ‘can do’ attitude and ability to work within a team
  • Knowledge of ITIL methodology, iOS and Microsoft PowerShell will be an asset

Our offer:

  • Full time job with a competitive salary
  • Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
  • Premium private medical healthcare, which includes dental care and insurance policy for international travel
  • And up to 4 extra days of paid holidays per year!

Prosimy o dodanie do CV następującej klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. 2016 r. poz. 922).

opisopisopis
Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions.
 
For an on-site support for on of our clients in Krakow, we are looking for talented individual to make a real contribution to our business as a:
Deskside Field Technician

This role is to provide a single point of contact for end users to receive support and maintenance (troubleshooting) within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance.

 

Responsibilities:

  • Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure)
  • Determine appropriate hardware and software based on corporate policy and end user requirements (including patching, upgrades and configuration adjustments)
  • Diagnose and quickly resolve a wide range of Windows applications and problems with network (activate network ports in server rooms) to help minimize downtime
  • Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking
  • Conduct weekly asset management and inventory of spare parts

Requirements:

  • Education background (or equivalent experience) in the field of IT, electronics or telecommunication
  • Good knowledge of iOS / Android environment 
  • Very good knowledge of Windows 10 and MS Office 2013/MS Office 365 environment
  • Good command of English and excellent communication skills
  • Ability to diagnose hardware problems (PC's, laptops, printers etc.) and configure them via Active Directory
  • Strong analytical, problem solving skills
  • Positive, ‘can do’ attitude and ability to work within a team
  • Knowledge of ITIL methodology, iOS and Microsoft PowerShell will be an asset

Our offer:

  • Full time job with a competitive salary
  • Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
  • Premium private medical healthcare, which includes dental care and insurance policy for international travel
  • And up to 4 extra days of paid holidays per year!

Prosimy o dodanie do CV następującej klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. 2016 r. poz. 922).

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