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Desktop Support Specialist

NATEK POLANDAbout the company

  • Szczytnicka 11, Wrocław
    Wrocław, Lower Silesia
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)


Szczytnicka 11


Technologies we use

Operating system

About the project

Desktop Support Specialist provides remote technical support to all the bank employees. The specialist will support end-user’s technology with a great focus on aligning IT services with the business needs – all based on ITIL best practices. The main goal is to provide support during migration to Microsoft 365 Apps. Join our NATEK family and help us with the project which able to offer you constant growth!

Your responsibilities

  • Working closely with business users on issues reported for M365 Apps migration.

  • Testing of new M365 Apps releases, reporting bugs and providing essential data to Engineering teams

  • Clearly documenting support issues in the respective tools.

  • Keeping all stakeholders informed of your plans, activities and risks you identified.

Our requirements

  • Excellent support knowledge of Windows NT and Microsoft Office.

  • Ability to work with native MS tools (Procmon, Perfmon, Xperf etc.)

  • Experience in troubleshoot compatibility issues based on MS Office version

  • Fluent in written and spoken English.


  • Experience scripting in PowerShell

  • Experience programming in C#/.Net framework

What we offer

  • For contractors: eligibility for additional 23 days

  • Your professional career growth by matching your skills and plans with the suitable projects

  • Possibility to work in other NATEK European branches

  • Work in modern environment with innovative technologies

  • Attractive salary referring to your skills and experience

  • Flexible working hours

  • Private healthcare

  • Multisport card

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • employee referral program


Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating in projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

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