sharing the costs of sports activities
PreciselyAbout the company
- Valid for 23 daysuntil: 11 Feb 2021
- Remote recruitment
- Remote work
- contract of employment, B2B contract
- specialist (Mid / Regular)
Technologies we use
About the project
You will be responsible for the operation of hosted EngageOne software offerings which provide mission-critical solutions to our global customers. As our customer base is growing, we are looking for additional team members to help us scale. The ideal candidates will have in-depth experience of a broad range of hosting technologies and processes, together with excellent interpersonal and team working skills.
Remote working is offered although you must be able to attend Bielsko - Biala when required.
Monitoring – Implementation of monitors as well as responding to incidents through to resolution.
New customer onboarding – work in a cross functional team to onboard new customers onto the solution.
Modifications to existing customer configurations – script modifications as additional functionality is activated in accordance with change control processes.
Technical Assistance – Triage and resolution of customer reported issues.
Providing continuous feedback to the wider engineering organization on elements which could improve the overall service.
Able to work on your own initiative in a fast-paced environment.
Creating, executing and documenting test plans.
Performing System administration & maintenance.
Liaising with 3rd party suppliers when needed.
Participate in the 24x7 call-out & standby Rota.
Interface with external teams through effective communication
Experience of AWS technologies (for example: VPC, IAM, EFS, EC2, RDS, S3, CloudWatch, CloudTrail, WAF, SES, SNS, SQS)
Working knowledge of best practices when using Gitlab / Gitlab Pipelines
Experience of creating Infrastructure as Code with Terraform
Experience of programming languages (for example Python)
Knowledge of managing Linux environments
Experience of Packer and Ansible for AMI provisioning
Demonstrable experience of learning new technologies both internally developed and 3rd party.
Experience of being “on-call” and working 24x7 rotas.
Experience of common internet applications and services (email, web, html, SFTP).
Experience of providing 1st and 2nd line telephone support and/or direct support, preferably within a similar role.
Experience in maintaining Internet based applications from a Security perspective would be an advantage.
Proven ability to think and work at the system’s level.
This is how we organize our work
This is how we work
Development opportunities we offer
conferences in Poland
industry-specific e-learning platforms
soft skills training
space for experimenting
support of IT events
technical knowledge exchange within the company
private medical care
sharing the costs of professional training & courses
remote work opportunities
flexible working time
computer available for private use
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
employee referral program
Precisely is a global leader in data integrity, providing accuracy and consistency in data for 12,000 customers in more than 100 countries, including 90 percent of the Fortune 100. Precisely's data integration, data quality, location intelligence, and data enrichment products power better business decisions to create better outcomes. Learn more at www.precisely.com