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Digital Marketing Specialist with Swedish for Social Media Project (m/f/d)

TELUS International

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • full office work, home office work, hybrid work
  • More than one vacancy
  • remote recruitment

TELUS International

aleja Grunwaldzka 472b

Oliwa

Gdańsk

Your responsibilities

  • Contacting new and existing clients (Agencies or Advertisers) via phone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal

  • Improve client’s experience by driving optimal and appropriate product adoption

  • Manage a portfolio of clients with responsibility for growing revenue

  • When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products

  • Produce success stories from advertisers who have had success in growing their business by using the products

  • Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success

Our requirements

  • 1 to 3 years’ experience in digital marketing or online sales organization

  • Proficient level of Swedish language with excellent communication skills

  • English language on B2 level minimum

  • Knowledge of MS Office and use of voicemail and electronic mail systems

  • Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment

  • Proactive mind set with regards to identifying issues and opportunities as well as communication with clients

  • Highly motivated and goal-oriented

  • Takes direction well while also demonstrating proactive behaviour

  • Creative decision-making skills and proven ability to work independently

  • Strong attention to detail and follow-up skills

  • Ability to multitask and work under pressure

  • Feels comfortable contacting clients via phone, chat or email

What we offer

  • Comprehensive product training and intensive training-on-the-job

  • Flexible planning of working hours for a good work-life-balance

  • Internal training and further education possibilities via our campus

  • Advancement opportunities in our international company

  • Fixed basic remuneration with attractive bonus options

  • Highly motivated and dedicated team with flat hierarchies and informal culture

  • Great office with modern workplaces as well as free drinks and regularly fresh fruits as a little extra motivation

  • Private medical healthcare

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • fruits

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • employee referral program

  • charity initiatives

TELUS International

Excellent customer service is our passion – in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

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TELUS International offers the opportunity to face the challenges and possibilities of various positions. We are constantly looking for call center agents for incoming calls and e-mails for our location in Gdańsk. We are waiting for motivated young professionals and school graduates.