Digital Product Manager (Wealth & Personal Banking IT)

Your responsibilities

• Manage aspects of the product lifecycle, design, deliver and commercialise new features and capabilities that meet the needs of customers/users and achieve financial and other targets.

• Act as product owner, or PO support, for one or more products or features; prioritising product requirements, owning a product backlog and development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

• Analyse market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities.

• Use product management best practice to enable your value stream / sub value stream to meet its OKRs (objectives and key results)

• Working with product leads, lead a quarterly review of the vision, strategy and roadmap in-line with quarterly priorities for your feature areas

• Work closely with market, business, technology and delivery teams to ensure everyone understands the priorities and end state vision of your product

• Customer personalisation and engagement; identify and own initiatives to personalise the experience for your products, to drive deeper engagement and commercialisation

Our requirements

What we offer

About the role

We are currently seeking an experienced professional to join our team in the role of Digital Product Manager – Data & Messaging Value Stream.

This role holder leads and is accountable for designing, building and running capabilities and features, within our Data & Messaging Value Stream.

We’re interested in candidates who can show experience in a range of activities across the product lifecycle, including portfolio management, digital customer experience design and execution, plus ongoing product performance management. You may not have done all aspects of end-to-end product management, but if you have experience in some of these areas then this role is right for you!

The role covers a range of products and customer types across HSBCs global WPB business, with a particular focus on our retail customer base and messaging experiences in the HSBC mobile app, email and SMS.

The role involves being part of global cross functional teams (composed of analysts, designers, UX writers, scrum teams) across different locations operating in a Scaled Agile product development environment.