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Digital Transformation Project Lead/Manager for O2C Domain

Infosys Poland Sp. z o.o.About the company

  • Gdańsk
    Gdańsk, Pomeranian
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • manager / supervisor
  • home office work, hybrid work
  • remote recruitment
  • Запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Design enterprise-leading solutions for Infosys clients targeting precise business problems with suitable blend of modalities, delivery mechanisms, industrial approaches and technologies and ensure to enable solution selling plus fulfilment by billable as well as non-billable professional services
  • Collaborate with sales, finance, legal and varied team members as suitable
  • Define, lead and support complex Digital transformations in BPM environment (digital process consulting and/or SSC advisory (feasibility, creation, maturity, transformations)
  • Understand 'as-is' business processes, design 'to-be' processes/operating model, capture and analyze client requirements leading to implementation through one or more levers (technology & non technology)
  • Define and execute transformation roadmap to move the organization from ‘the current state’ to the desired ‘future state’
  • Conduct detailed process assessments and identify opportunities/ projects leveraging Digital Transformation levers, prepare implementation plan and present for evaluation, review and approval by the Client
  • Leverage Digital transformation and best in class market solutions to improve customer experience, efficiency & quality and deliver value by releasing human potential
  • Manage transformation projects in area of automation, tools & platform solutions implementation
  • Assess external benchmarks and best practice trends to define long term process vision, strategy, objectives, and performance goals as well as the operating model required to effectively execute the process in scope
  • Drive process standardization and continuous improvement
  • Establish and run governance with internal and external stakeholders, pro-actively monitor & track issues for completion
  • Act as a link between operation, business and IT teams

Our requirements

  • Fluent English (written and spoken)
  • Min. 5 years of experience in SSC or BPM environment
  • Experience of change management, process improvement, redesign and harmonization (preferably in the Digital environment)
  • Knowledge and experience of Order to Cash (OTC) domain is a must
  • Experience in transformation projects in area of automation, tools & platform solutions implementation
  • Experience in digital transformation in the Finance and Accounting area (OTC domain) using key emerging technologies like Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Chatbot, Social & Mobility
  • Excellent problem solving, consulting skills and business acumen in addition to quantitative and analytical capabilities
  • Excellent Project Management skills – Ability to coordinate with relevant internal stakeholders to manage project plan and deliverables
  • Good communication and client facing skills, managing multiple stakeholders and conflicts
  • Mobility up to 30%
  • Thinking outside of the box and problem-solving skills

Optional

  • Knowledge of Agile Scrum methodology - would be an advantage
  • Knowledge of SAP S/4Hana - would be an advantage

What we offer

  • Career development in Digital Transformation Services for internal & external clients
  • Unique opportunity to take part in international projects and gain experience with various businesses
  • Define independently client’s digital transformation journey
  • Work with worldwide leaders for digital technologies for industry
  • Visibility within organization and cooperation with top market solutions, technologies and platforms
  • Development of change management skills
  • Project management related trainings
  • Possibility to work remotely for candidates from outside of Lodz

Benefits

  • private medical care
  • life insurance
  • remote work opportunities
  • leisure zone
  • extra social benefits
  • employee referral program
  • charity initiatives
  • training and courses
  • Multisport card
  • semi-annual bonus
  • Christmas bonus

Recruitment stages

1

CV analysis

2

Call with the Recruiter

3

Tests/Language verification

4

Videoconference with the future supervisor

5

Final decision

Infosys Poland Sp. z o.o.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.

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Digital Transformation Project Lead/Manager for O2C Domain, Gdańsk