private medical care
Digital Transformation Senior Project Manager
Infosys Poland Sp. z o.o.
- Pomorska 106A, Śródmieście, ŁódźŁódź, Łódź
- offer expired 4 days ago
- contract of employment
- team manager
- remote recruitment
Manage (Senior) Associate Consultants and Consultants team advising their clients how to realize business value
Design enterprise-leading solutions for Infosys clients targeting precise business problems with suitable blend of modalities, delivery mechanisms, industrial approaches and technologies and ensure to enable solution selling plus fulfilment by billable as well as non-billable professional services
Collaborate with sales, finance, legal and varied team members as suitable
Define, lead and support complex Digital transformations in BPM environment (digital process consulting and/or SSC advisory (feasibility, creation, maturity, transformations)
Understand 'as-is' business processes, design 'to-be' processes/operating model, capture and analyse client requirements leading to implementation through one or more levers (technology & non technology)
Define and execute transformation roadmap to move the organization from ‘the current state’ to the desired ‘future state’
Conduct detailed process assessments and identify opportunities/ projects leveraging Digital Transformation levers, prepare implementation plan and present for evaluation, review and approval by the Client
Leverage Digital transformation and best in class market solutions to improve customer experience, efficiency & quality and deliver value by releasing human potential
Manage transformation projects in area of automation, tools & platform solutions implementation
Assess external benchmarks and best practice trends to define long term process vision, strategy, objectives, and performance goals as well as the operating model required to effectively execute the process in scope
Drive process standardization and continuous improvement
Establish and run governance with internal and external stakeholders, pro-actively monitor & track issues for completion
Act as a link between operation, business and IT teams.
Fluent English (written and spoken)
Min. 9 years of experience in SSC or BPM environment
Experience of process improvement, redesign and harmonization (preferably in the Digital environment)
Experience in transformation projects in area of automation, tools & platform solutions implementation
Experience in digital transformation in the Finance and Accounting, Sourcing and Procurement, Sales and Fulfilment, HRO or Customer Service area using key emerging technologies like Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Chatbot, Social & Mobility
Excellent problem solving, consulting skills and business acumen in addition to quantitative and analytical capabilities
Excellent Project Management skills – Ability to coordinate with relevant internal stakeholders to manage project plan and deliverables
Knowledge or experience of F&A, S&P, S&F or MDM would be an asset
Good communication and client facing skills, managing multiple stakeholders and conflicts
Mobility up to 30%
Thinking outside of the box and problem-solving skills
What we offer
Attractive Social Benefits
Trainings & Courses
Opportunity to develop your career
remote work opportunities
extra social benefits
employee referral program
training and courses
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Infosys Poland Sp. z o.o.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.
Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.
With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.