Oferta pracy

Digital Workplace Data Engineer

Atos Poland Global Services Sp. z o.o.

  • Masovian

    Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Proactive Hardware & Software solving problems on End User Devices

  • Analysis of trends and recording current health status of End User Devices

  • Identification where and when the issue occurred and how many users are impacted

  • Analysis of the events in timeline to identify root causes of issues very quickly

  • Cooperation with various technical teams on root cause analyses and remediation plans

  • Resolution of issues discovered;

  • Documentation of findings and recommendations

  • Reporting

  • Managing surveys and self-help campaigns

  • Providing input for collector packaging and assist in deployment scenarios

  • Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.

  • Maintaining customer specific EUCA documentation updated

  • Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scripts

  • Creation and maintenance of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder

  • Configuration and maintenance of Reports, Dashboards, Modules etc. on Nexthink Portal

Our requirements

  • Very good knowledge of MS Windows 7, 8 and 10 platforms’ administration

  • Knowledge of Active Directory 2012 and higher

  • Understanding of GPO configuration and management

  • Experience with troubleshooting, diagnosing and fixing OS and AD related issues

  • Understanding of TCP/IP networking

  • Understanding of DNS, DHCP services

  • Strong analytical skills

  • Experience with analyzing system logs, events and monitoring alerts

  • Experience with diagnosing, resolving and delivering root cause analysis for automatic alerts, issues and incidents

  • Experience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support)

  • Knowledge of ITIL Processes

  • Proficiency in spoken and written English;

  • Capability to understand and write technical documentation

  • Proactive demeanor

  • Ability to work independently as well as in the team

  • High motivation to self-development

Optional

  • Experience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM

  • Knowledge of PKI and PowerShell scripting

  • Knowledge and hands-on experience with Nexthink

What we offer

At Atos, great working conditions will always come without conditions.

Shape the future of digital.

And your too.

#TheFutureIsOurChoice

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • dental care

  • no dress code

  • extra social benefits

  • christmas gifts

  • employee referral program

  • charity initiatives

  • global IT projects

  • new technologies

Recruitment stages
1

Apply to work at Atos

2

Screening

3

Interview

Atos Poland Global Services Sp. z o.o.

At Atos, as a global leader in secure and decarbonized digital

business technology, we work together with companies and

industries around the world.

AI, IoT, big data & analytics, cybersecurity, cloud, edge computing

and sustainability… shaping the future of the information space

with our clients is exciting yet challenging.

That is the reason why at Atos, together we bring the diversity

of our people’s backgrounds and skills to make choices that

will have positive economic, social and ethical impacts

on business and humanity tomorrow.

At Atos, the future is our choice.

Scroll to the company’s profile

Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting.

We are also the worldwide IT partner of the Olympic and Paralympic Games.

We employ over 110,000 employees worldwide, and thanks to our presence in 73 countries, we offer our clients expert services of the highest quality with global reach.

Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.