sharing the costs of sports activities
Digital Workplace Data Engineer
Atos Poland Global Services Sp. z o.o.
- offer expired a month ago
- contract of employment
- specialist (Mid / Regular)
- home office work
- remote recruitment
Proactive Hardware & Software solving problems on End User Devices
Analysis of trends and recording current health status of End User Devices
Identification where and when the issue occurred and how many users are impacted
Analysis of the events in timeline to identify root causes of issues very quickly
Cooperation with various technical teams on root cause analyses and remediation plans
Resolution of issues discovered;
Documentation of findings and recommendations
Managing surveys and self-help campaigns
Providing input for collector packaging and assist in deployment scenarios
Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.
Maintaining customer specific EUCA documentation updated
Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scripts
Creation and maintenance of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder
Configuration and maintenance of Reports, Dashboards, Modules etc. on Nexthink Portal
Very good knowledge of MS Windows 7, 8 and 10 platforms’ administration
Knowledge of Active Directory 2012 and higher
Understanding of GPO configuration and management
Experience with troubleshooting, diagnosing and fixing OS and AD related issues
Understanding of TCP/IP networking
Understanding of DNS, DHCP services
Strong analytical skills
Experience with analyzing system logs, events and monitoring alerts
Experience with diagnosing, resolving and delivering root cause analysis for automatic alerts, issues and incidents
Experience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support)
Knowledge of ITIL Processes
Proficiency in spoken and written English;
Capability to understand and write technical documentation
Ability to work independently as well as in the team
High motivation to self-development
Experience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM
Knowledge of PKI and PowerShell scripting
Knowledge and hands-on experience with Nexthink
What we offer
At Atos, great working conditions will always come without conditions.
Shape the future of digital.
And your too.
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
no dress code
extra social benefits
employee referral program
global IT projects
Apply to work at Atos
Atos Poland Global Services Sp. z o.o.
At Atos, as a global leader in secure and decarbonized digital
business technology, we work together with companies and
industries around the world.
AI, IoT, big data & analytics, cybersecurity, cloud, edge computing
and sustainability… shaping the future of the information space
with our clients is exciting yet challenging.
That is the reason why at Atos, together we bring the diversity
of our people’s backgrounds and skills to make choices that
will have positive economic, social and ethical impacts
on business and humanity tomorrow.
At Atos, the future is our choice.
Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting.
We are also the worldwide IT partner of the Olympic and Paralympic Games.
We employ over 110,000 employees worldwide, and thanks to our presence in 73 countries, we offer our clients expert services of the highest quality with global reach.
Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.