Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Director of Legal Services



Jana Dekerta 24



Your responsibilities

  • Act as a people leader, line managing teams across the centre of excellence.

  • Hiring and setting up the initial team for the creation of the centre of excellence.

  • Work with team members to set personal objectives, in consultation with MDLs, Service Owners and Expertise Leads.

  • Conduct structured and ad hoc reviews with team members to manage the performance of the team, in consultation with MDLs, Service Owners and Expertise Leads.

  • Set expectations and ensure that each team member has a clear understanding of where they currently sit against these.

  • Create a healthy and motivating work environment and atmosphere, supporting a high-performance culture and helping to embed the company values.

  • Work with Expertise Leads and Service Owners to establish training needs and provide coaching and support for each team member’s personal growth and development.

  • Collaborate with People & Culture and coordinate within their team as a lead point of contact on key people processes including remuneration reviews, talent refreshes, employee engagement, promotion recommendations and objective setting.

  • Support the recruitment and onboarding of new team members.

  • Listen to team members’ feedback and facilitate the resolution of issues or conflicts.

  • Help to distil and disseminate information to the team on Divisional Strategy, Divisional Performance and other important topics.

  • Drive CHPD (chargeable hours per day) within the teams by ensuring a continued focus on value-add revenue-generating activities.

Our requirements

  • Law degree (at least Bachelor) required.

  • Legal experience required.

  • MBA Degree preferred.

  • Working proficiency in English.

  • 7 years in service delivery experience and at least 2 of those years in a senior service delivery management role within a legal services or professional services organization.

  • Experience in building credibility and trust with a diverse and challenging business stakeholder group.

  • Advanced knowledge of core legal practice areas within a law firm environment is desirable but not necessary.

What we offer

  • Working with top legal industry company

  • Opportunity to work in international environment

  • Stable, full-time position

  • Initially the working model will be 100% onsite in our Kraków office, then after project stabilization hybrid model will be introduced (3 days from office, 2 days from home)

  • The initial training conducted in Glasgow, UK which will give you an opportunity to enrich your experience in state-of-the-art professional environment.

  • Exposure to overall operational management of legal services delivered by the review team in Krakow

  • Opportunity to provide transformational leadership to the centre and manage strategic relationships with senior stakeholders to promote best practices and efficient ways of working for the business.


  • private medical care

  • flexible working time

About Us

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)

Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact

Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016

Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report

The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

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