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Disaster Recovery Professional

Aon

Aon

Powstańców Wielkopolskich 13G

Podgórze

Kraków

Your responsibilities

  • Manage a portfolio of low to moderately complex applications, and small-sized data centers within assigned region to drive development, compliance and ongoing management of disaster recovery/technology resilience plans using Aon preferred global Business & Technology Resilience (BTR) program tools, that address the following:

  • Technology Recovery Plans (TRP)

  • Application Tiering Assessment (ATA)

  • Ensure timely, accurate completion of Technology Recovery plans per agreed maintenance calendars with appropriate IT application or Business Plan Manager/Coordinator. Document progress and compliance utilizing the preferred program management tools.

  • Provide support when a business disruption occurs, including liaising with the Global Emergency Operations Center (GEOC) and Technology Restoration and Availability Control Centers (TRACC). Conduct incident summaries and after actions reviews, as directed.

  • Establish and maintain relationships with Business & Technology Resilience (BTR) Plan Managers, Coordinators and Sponsors in the Aon community.

  • Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio, as well as to Regional Business Resilience and Global Business & Technology Resilience Practice leaders.

  • Facilitate periodic/ad hoc training on the Business Resilience planning concepts, methodologies and program suite of tools.

  • Conduct and assess disaster recovery exercises to identify gaps and ensure continuous improvement. Evaluate plan(s) against generally agreed upon Aon policies, standards and frameworks.

  • Provide periodic advice and support to plan coordinators to assist in resolving program/planning/testing issues.

  • Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives.

  • Respond to client/carrier requests on Aon’s Business Resilience program and readiness for plans within assigned portfolio with assistance from Regional Leader.

  • Support Regional Leader with gathering evidence for internal and external Business Resilience audits, as requested.

  • Some travel within the region.

  • Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Our requirements

  • 2+ years hands-on experience in disaster recovery

  • 1+ years of experience collaborating with information technology teams on business continuity strategies

  • Experience facilitating group discussions, training/awareness meetings and exercise scenarios

  • Strong understanding of disaster recovery plan development and moderate understanding of testing best practices and processes.

  • High level of attention to detail and accuracy

  • Ability to communicate clearly and concisely with mid- management (written and oral, presentation and interpersonal skills).

  • Ability to train colleagues on disaster recovery methodologies

  • Above average organizational skills

  • Basic understanding of crisis operations and effective communication processes

  • Self-starter with ability to prioritize tasks to meet project/regional program requirements.

  • Team player with ability to collaborate effectively in a fast-paced virtual team environment

What we offer

  • Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback

  • Flexible remote work environment

  • Employee-appreciation culture (multiple recognition programs)

  • The best medical cover on the market with free dental care

  • Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)

  • Generous benefits package (personal accident insurance, benefit platform for vouchers and more)

  • Internal career opportunities, individual development plan, professional development training and resources

  • Lots of social events, charity actions and opportunities to integrate with colleagues

  • Benefits

  • private medical care

  • remote work opportunities

  • integration events

  • dental care

  • corporate sports team

  • corporate library

  • no dress code

  • extra social benefits

  • employee referral program

  • extra leave