sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyDispute Senior Specialist with French
Capgemini Polska
Kraków
Kraków, Lesser Poland- offer expired 2 months ago
- contract of employment
- full-time
- senior specialist (Senior)
- hybrid work
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
Analyses the ledger of deductions and dispute; Researches and resolves complex deductions and disputes
Performs research and collects the findings to help resolving the case using based on experience and client business knowledge
Can take leadership to ensure the delivery of a customer focused service to client with highly proficient knowledge of one or more processes and continually strives to improve the process
Researches client specific disputes and deductions for validity
Raises credits for valid queries; Reviews and approves credits raised by team members
If deduction is invalid, provides proof to support collection efforts
Reviews account reconciliations
Our requirements
High level customer service skills and very good communication skills
Previous experience in Dispute
Fluent French
Intermediate level of English (B1) as a minimum
Very good analytical skills, able to prepare analysis and reporting
Able to improve the process
Benefits
private medical care
life insurance
no dress code
parking space for employees
extra social benefits
redeployment package
employee referral program
charity initiatives
family picnics
Access to courses e.g. Excel, VBA, RPA, Customer Care
Capgemini Polska
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).