Oferta pracy

EMEA Renewals Sales Specialist with German

HITACHI VANTARA

HITACHI VANTARA

Armii Krajowej 16

Bronowice Małe Wschód

Kraków

Your responsibilities

  • The Renewals team is responsible for driving renewal revenue through customer engagement and for meeting/exceeding sales targets for all annuity renewals within an assigned geography or customer base. The Renewals Specialist will maintain a solid understanding of the Hitachi Vantara Services portfolio and renewals process, and collaborate with the field product Sales team on sales strategies, identifying sales opportunities, and generating services quotes in order to drive the renewal rate. The Renewals Specialist will work directly with customers and Customer Service & Support staff to identify service needs and qualify customers for potential up-sell opportunities. The Renewals Specialist will communicate with a variety of internal stakeholder teams including IT, Procurement, C-level executives, and other key decision makers as designated in support of the renewals process and uncovering areas of potential value add. Interactions may include participation in cross-functional meetings, and supplying ongoing support as needed.

  • Seeking to build strong relationships and trust with existing customers across industry sectors such as retail, finance, manufacturing and public sector.

  • Meet and/or exceed quarterly targets for bookings, on-time renewals and overall renewals.

  • Manage the opportunity pipeline from week to week while providing accurate and timely updates to management on progress and outlook on the renewal forecast.

  • Develop a deep expertise and understanding of Hitachi Vantara's Maintenance and Support Programs, Software License Agreements, Service Terms & Conditions, service offerings, and services pricing and negotiating renewals.

  • Research customer contracts and purchasing history in Hitachi Vantara’s various customer management systems in order to create timely and accurate renewal quotations for the strategic enterprise accounts.

  • Ability to work cross-functionally with business partners in sales, legal, finance, etc. to resolve issues raised by customers.

Our requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, Marketing, IT or related field highly desirable

  • Working in renewals or a background in sales or sales support

  • Strong numeracy skills, including intermediate or better familiarity with Microsoft Excel

  • Experience in operating in an (external) customer facing environment (telephone/email based)

  • Strong proficiency with computers (Microsoft Office, Microsoft Excel, Oracle, Siebel)

  • Be an independent "self-starter" who's able to take charge of the role, scope and commence projects

  • Must have the flexibility to work overtime during quarter-ends when needed

  • Hands on experience with industry standard CRM applications a plus (Salesforce.com)

  • English and German is a must

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • dental care

  • coffee / tea

  • drinks

  • employee referral program

  • multisport card

  • cafeteria

HITACHI VANTARA

Hitachi Vantara solves digital challenges through our unmatched industrial and digital capabilities benefitting both business and society.

Data is at the heart of business change and growth. As the pace of digitization accelerates, every industry is racing to become data-driven; every enterprise is embracing the cloud at breakneck speed. EG research tells us that 59% of organizations are using data to drive revenue, because they see the enormous opportunity it can give them.

And that’s where we come in. At Hitachi Vantara, we’re turning organizations into data-driven leaders equipped to deliver a positive impact on their future success – and on society.

Our rich history and impressive digital capabilities give us a powerful, competitive edge. We’re able to do so much more to meet our customers’ needs, wherever they are on their cloud journey. Supporting them with a consistent, automated and modern approach, we’re driving resilient, reliable, secure, high-performance products, solutions and services. Our capabilities and portfolio will accelerate Hitachi’s global digital growth and increase the economic, environmental and social impact we have on the world around us.

It’s an extraordinary working environment that feels boutique and friendly, with 10,000 colleagues in 83 countries. Bold and proud of our innovative, ethical heritage, we’re elevated by the Hitachi Spirit of harmony, sincerity and pioneering ambition. Flexible and collaborative, we understand that diversity of thought is critical to our success. We want you to be you, with all the ideas, lived experience and fresh perspective that brings. To ensure everyone gets the support they deserve, we have a number of Employee Resource Group communities spread across our global organization. Added to that we offer industry leading benefits, including flexible working, generous pension and private healthcare.

The future belongs to the data-driven. Learn more about our Group and the opportunities available right here

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