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EMEIA: Sales Operations Specialist

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 2018-10-01

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Fujitsu Global Delivery Center Poland employs specialists within six business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk and EMEIA Finance and Supply Chain Services. We invite to our team programmers, IT specialists, administrators and IT engineers, candidates interested in career in IT, accounting and finance specialists, linguists and customer service professionals.

    EMEIA: Sales Operations Specialist

    About the job

    Role Purpose

    Responsible for supporting customer facing sales employees and managers in making best use of the processes, systems, tools and data that they need to enable them to perform their roles with maximum effectiveness and productivity.


    Key Accountabilities

    • Sales Targets: Supports the setting and communication of sales targets and margin tasks in partnership with Sales Leadership. Allocates individual sales targets, personal objectives and sales territories to underpin the achievement of the Sales Plan.
    • Sales Forecast: Accountable for timely and accurate sales forecasts and the provision of accurate sales pipeline information to underpin the business forecasts.
    • Customer Relationship Management (CRM) & Technology: Leads the enablement and roll out of technologies that enable increased Sales Team productivity. Monitors the compliance of the Sales organization with required standards of CRM data quality. Works closely with Sales Leadership to optimize the effectiveness of Fujitsu’ technology investments.
    • Incentive Plans: Ensures compliance to aligned Sales compensation plans. Processes claims where required and ensures that plan rules are applied fairly and consistently across the organization.
    • Sales Methodology: Ensures compliance to the Company’s Sales methodology and account planning tools. Ensures that this remains fit for purpose and is adopted to generate high quality, insight-led account plans.
    • Best Practice: Applies industry best practice in order to drive the Sales Team maturity as an enabler for growth.
    • General Management: Is a visible and valued member of the relevant management team, influencing strategy for market making, capability and offering development.
    • On behalf of the Sales Operations Director, own the relationship with the Sales Leadership team in country.
    • Work with the Sales Professional community leads and other sales focused teams and individuals from within Fujitsu to share knowledge, encourage integration and develop best in class approach to attraction, retention, and development of the sales team.
    • Support the Sales Director in defining and driving objectives, deliverables and best practice for the sales team using CRM data and industry best practices.

    Key Performance Indicators

    • Accuracy and timeliness of the sales forecasts.
    • Accountable for the on time implementation of sales organization quotas including additional sales performance objectives.
    • Customer engagement – measure of customer intimacy (references, relationships, joint strategy sessions)



    • Refer to Fujitsu Competencies


    • Fluent English
    • Excellent communication skills
    • Attention to detail
    • Proactivity
    • Improvement-oriented approach
    • Team player
    • Intercultural awareness
    • Strong administrative background

    Why Fujitsu ?

    Opportunities to build a successful career path
    Flexibility - we are open to dialogue– many positions allow working part time or home office
    Internal and external training
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout Lodz
    Fresh fruit
    Find and visit us!

    FujitsuTextorial Parkul. Fabryczna 1790-344, Łódź
    Nowa Fabryczna
    ul. Składowa 35
    90-127, Łódź

    University Business Park Ul. Wólczańska 17890-530 Łódź

    I declare that I consent to processing by Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street, my personal data contained in my application in order to carry out the recruitment process, in relation to art. 6 par. 1 lit. a of the General Data Protection Regulation dated April 27, 2016.


    We hereby inform you that:

    1. the administrator of your personal data is Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street;
    2. contact with a person, who performs the tasks of the Data Protection Officer at Fujitsu Technology Solutions Sp. z o.o., is possible via an email address: [email protected]) or in writing to the address of the data administrator with the note „Data Protection Officer”;
    3. processing of personal data within the scope provided in the application takes place in order to conduct and resolve the recruitment process for the position, while the legal basis for their processing is art. 6 par. 1 lit a of the General Data Protection Regulation dated April 27, 2016.;
    4. Your personal data might be transferred to other entities of Fujitsu Technology Solution with which Fujitsu Technology Solutions Sp. z o.o. cooperates in the realization of the recruitment process.
    5. Your personal data might be forwarded to
      1. Izrael on the basis resulting from decision of the European Commission about the appropriate level of protection of personal data.
      2. Japan, using appropriate protection in the form of standard data protection clauses approved by the European Commission
      3. You have the right to obtain copies of data transferred to a third country based on a written request submitted to Fujitsu Technology Solutions Sp. z o.o.;
    6. Your personal data will be kept for the period of 12 months from the moment the application;
    7. You have the following rights related to the processing of personal data by the administrator:
      1. access;
      2. rectification;
      3. remove;
      4. processing restrictions;
      5. raise objections to the processing;
      6. transferring data to another personal data administrator;
      7. raise objection to the processing of data in the process of automated decision making, including profiling;
    8. You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing which has been carried out on the basis of consent before its withdrawal;
    9. You have the right to lodge a complaint with the supervisory body competent for personal data protection, if you acknowledge that the processing of your data violates the provisions of the General Data Protection Regulation dated April 27, 2016.;
    10. providing Your personal data is voluntary, but necessary to take part in the recruitment process;
    11. Your personal data will not be processed in the process of automated decision making.