Oferta pracy

Engineer L1 - Remote support with Dutch

Rockwell AutomationAbout the company

  • Lesser Poland

    Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • We're creating new support line dedicated to Arabic customers

  • Support for customers and distributors in solving technical problems related to Rockwell Automation products (via: telephone, chat, email)

  • Simulation and analysis of issues reported by users in the laboratory

  • Documenting technical solutions and best practices

  • Cooperation with technical teams and customer service

  • Continuous improvement in the area of Rockwell Automation products and technologies

Our requirements

  • Graduates of IT / Automation / Electronics or ~3 years of experience in automation control systems programming and implementation

  • Knowledge of industrial controllers

  • Knowledge of industrial communication protocols

  • Knowledge / experience in the computer networks configuration

  • Ability to use technical documentation

  • Very good written and spoken English

  • Very good written and spoken Dutch

  • Ability to work effectively in stressful situations and under time pressure

  • Ability to set priorities


  • Cisco / Microsoft certificate will be an advantage

  • Very good written and spoken Polish or other European language

  • Technical education and / or experience in a similar position

  • Customer service experience

  • High interpersonal skills

What we offer

  • Life insurance

  • Private health care

  • Allowance on MyBenefit platform

  • Annual bonus

  • Christmas and holiday bonuses

  • Language courses

  • Training funds

  • Professional development

  • Home office

  • International work environment

Rockwell Automation

Rockwell Automation is the world's largest company dedicated to industrial automation and information. We hire more than 23 000 employees in 80 countries. We have been on the market for 115 years, in Katowice for more than 20 and we are still developing on Silesian market.

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If you want to be a part of Rockwell Automation, use "Aplikuj" button and send us your CV in English.

Rockwell Automation creates the future.

Create it with us!

We kindly inform that this offer is conditional and chosen candidates will have to go through background check process, performed by an external company. In case of negative verification results, Rockwell Automation will be entitled to withdraw the offer without any consequences.