English Technical Support Ambassador

  • Szczecin, zachodniopomorskie
  • Specjalista
  • 2019-05-07
  • Ważna jeszcze 18 dni (do 2019-06-06)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    English Technical Support Ambassador
    Workplace: Szczecin

    Responsibilities:

    • Processing and resolving technical queries collaborating with internal and external service departments
    • Providing individual technical support for business customers, troubleshooting and error resolution
    • Case ownership. Central contact person for the customer, up to the final closure of the ticket
    • Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues

    Requirements:

    • Adequate English skills
    • Sufficient technical abilities (software related) to absorb the training on the various Microsoft Office 365 technologies
    • Analytic capabilities, solution-oriented, customer focused, patient and friendly manner
    • Professional communication skills and sufficient typing skills

    We offer:

    • Become part of an international team in a multicultural environment
    • Great career opportunities with competitive salaries
    • We support you in order to ensure a smooth beginning at Majorel in Szczecin
    • Intensive, employee focused induction period and product training from the outset
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    Majorel
    Aleja Piastów 30
    71-064 Szczecin
    www.workinszczecin.pl