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ERP Implementation Consultant

ArchdeskAbout the company

4 0005 000 gross / mth.
  • Zabłocie 25, Kraków
    Kraków, Lesser Poland
  • Offer expired 13 days ago
  • Remote recruitment
  • Remote work
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)

Archdesk

Zabłocie 25

Kraków

Your responsibilities

Are you the person that people turn to for help with their technology problems?

Are you interested in learning something new everyday about business and software development?

Are you ambitious and have great analytical skills?

Come and work with us! For our PL and UK's divisions, we are looking for an Implementation Consultant.

Your responsibilities will include:

- Supporting Senior Implementation

- Consultants with Customer onboarding and ensuring successful implementation

- Supporting Senior Consultants with our software configuration and customer training

- Helping our customers gain value by using our software

- Responding to Support

- Tickets and Solving customer problems

- Monitoring Customer Accounts activity to maintain high customer satisfaction

- Participating in gathering feedback about our software and finding ways to improve it

- Analyzing the raw data provided by the customer to determine its quality and readiness for implementation

- Take ownership of support incidents and use all available resources and knowledge

- Consistently improve the quality of your work by internalizing the feedback and coaching you receive from your team.

Our requirements

  • Interests in how software works and how it can benefit the user

  • Lifelong learning approach

  • Excellent analytical and problem-solving skills

  • Ability to communicate confidently with customers over email

  • Perfect written and spoken English (you will participate in live Zoom meetings with customers)

  • Attention to detail

  • Openness to learning and curious mind

  • Proactivity - we are all busy and even though we’ll help you out with everything you need to be independent and sometimes fill in your workday plan yourself

  • Strong work ethic - because this can be a remote role you need to have a strong work ethic to efficiently organize the assigned tasks

Optional

  • Technical University Degree or pursuing education focused on analytical skills

  • Understanding or interest in the Construction industry

  • Knowledge of MS Excel

  • 2nd or 3rd language

What we offer

  • Dedicated learning path

  • High growth start-up environment

  • 4 000 - 5 000 net [UoP] based on your experience level

  • or B2B contract

  • Benefits

  • private medical care

  • remote work opportunities

  • integration events

Archdesk

Archdesk is a next-generation ERP software for construction companies available in a SaaS model. Working on some of the most notable construction projects around Europe for some of the biggest construction companies as well as tens of smaller subcontractors from all around the world.

You will have a unique opportunity to work in a fast-growing startup changing the face of the construction industry worldwide. Here at Archdesk, we’re improving the efficiency of the $10+ trillion construction industry!

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Company located in Kraków with this position being remote during the covid pandemia