Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyEurope - Junior Order Management Coordinator with English
Fujitsu Technology Solutions Sp. z o.o.
- Składowa 35, Śródmieście, ŁódźŁódź, Łódź
- offer expired 4 months ago
- contract of employment
- full-time
- specialist (Mid / Regular), junior specialist (Junior)
- home office work, hybrid work
- Immediate employment
- remote recruitment
Fujitsu Technology Solutions Sp. z o.o.
Składowa 35
Śródmieście
Łódź
Your responsibilities
The role holder provides a single point contact for internal and external customer to diagnose and resolve routine interventions and escalate more difficult service interventions where appropriate.
Data Handling. Handles data in line with current processes to ensure accuracy of data on systems. Managers reporting requirements as necessary.
Service Level. Monitors and logs the actual service provided, compared to that required be service level agreements.
Team Working. Contributes to overall team achievements supporting objectives and targets. Will be seen as an asset to the team.
Communication Skills. Able to communicate effectively with internal and external customers by e-mail and Teams and provide information about the products and services. Seeks assistance from colleagues for the resolution of more complex customer service queries and complaints. Use databases to retrieve and enter data.
Supplier Management. Assists in the collection and reporting on supplier performance data. Assists with the routine day to day communication between the organization and suppliers.
Our requirements
SAP Skills is a preferred requirement
Fluent English written and spoken
Accuracy in capturing and recording mandatory information
Ability to problem solve & resolve issues through to completion.
Communication skills, both written & verbal, incl. active listening and empathy
Customer service and logistics skills
Good interpersonal and intercultural skills
Ability to prioritize own workload and good time management
Team player with commitment to cross train and support colleagues
Writing of procedures and/or instructions
Correct use of escalation as per agreed processes
Active participation in process improvement
Ability to use Microsoft office
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
integration events
extra social benefits
shopping coupons
sharing the costs of tickets to the movies, theater
holiday funds
christmas gifts
employee referral program
charity initiatives
Online initiatives
Happy Friday (one shorter working day)
CIMA/ACCA courses
VBA Community
Digital Academy
Fujitsu Technology Solutions Sp. z o.o.
Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland, located in Łódź and Katowice, employs specialists within business areas: Service Desk, Service Management, DX Services, Application & Multi-Cloud Services, Workforce & Workplace Services, Enterprise Cyber Security Services, Business Process Services oraz Program & Project Services.
In Łódź, Fujitsu also employs professionals for Fujitsu Business Services, in the following areas: Finance (P2P, O2C, General Ledger, Project and Contract Accounting, Treasury, Master Data, Bid Finance Team and Product Pricing Office), Supply Chain (Order Management & Procurement), Internal Audit, Assurance as well as HR Service Delivery.
At Fujitsu we firmly believe that technology enables people's happiness and wellbeing. As it plays a more important role than ever before, we must put people at the center of everything that we do. We believe a human-centric approach is the only way to deliver on the promise of the digital.