sharing the costs of sports activities
Europe - Junior Order Management Coordinator with German
Fujitsu Technology Solutions Sp. z o.o.
- Składowa 35, Śródmieście, ŁódźŁódź, Łódź
- offer expired 4 months ago
- contract of employment
- junior specialist (Junior)
- home office work
- Immediate employment
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Will monitor and log the actual issues with the order processing if any. Keeps the customer updated in terms of current order statuses.
Will be responsible for checking and verifying the correctness of data in SAP system
Will be responsible for communicating effectively with internal and external customers by phone/ mail and providing information about the orders. Seeks assistance from colleagues for the resolution of more complex customer service queries and complaints. Use databases to retrieve and enter data.
Will assist with the routine day to day communication between the organization, suppliers and customers.
Will assist in all the logistic activities, enabled shipment to the final client e.g. by providing proper documentation
Will work in both small & big teams by splitting the duties. Will seek assistance from colleagues for the resolution of more complex customer service queries and complaints
Openness to develop in Logistic area
Ability to prioritize own workload and good time management
Communication skills, both written & verbal, incl. active listening and empathy
Team player with commitment to cross train and support colleagues
Accuracy in capturing and recording mandatory information
Ability to problem resolve & solve issues through to completion.
Customer service and logistics skills
Correct use of escalation as per agreed processes
Active participation in improvement process
English and other languages as an asset
SAP Skills would be an asset
German language (B2/C1)
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
extra social benefits
sharing the costs of tickets to the movies, theater
employee referral program
Happy Friday (one shorter working day)