Fujitsu Technology Solutions Sp. z o.o.

Europe - Order Management Coordinator with German

Fujitsu Technology Solutions Sp. z o.o.O firmie

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Fujitsu Technology Solutions Sp. z o.o.

Składowa 35

Łódź

Lodz

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

 

Europe - Order Management Coordinator with German

 

Location: Łódź

The Order Management Coordinator is a single point contact for internal and external customer. This person would be responsible for order processing from the order entry till the final shipment.

  • Monitors and logs the actual issues with the order processing if any. Keeps the customer updated in terms of current order statuses.
  • Will be responsible for checking and verifying the correctness of data in SAP system
  • Will be responsible for communicate effectively with internal and external customers by phone/ mail and provide information about the orders. Seeks assistance from colleagues for the resolution of more complex customer service queries and complaints. Use databases to retrieve and enter data.
  • Assists with the routine day to day communication between the organization, suppliers and customers.
  • Assists in all the logistic activities, enabled shipment to the final client f. ex. by providing proper documentation
  • Will work in both small & big teams by splitting the duties as well as sharing the knowledge and write instructions

  • SAP Skills is a preferred requirement
  • Ability to prioritize own workload and good time management
  • Communication skills, both written & verbal, incl. active listening and empathy
  • Team player with commitment to cross train and support colleagues
  • Accuracy in capturing and recording mandatory information
  • Ability to problem resolve & solve issues through to completion.
  • Customer service and logistics skills
  • Writing of procedures and/or instructions
  • Correct use of escalation as per agreed processes
  • Active participation in improvement process
  • English and German languages
Lodz Lodz

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

EXTENSIVE BENEFIT PACKAGE

Lodz Lodz Lodz

FUN @ WORK

Various company events for employees and their families.
Team building events.
Cinema tickets, internal contests.
Relaxation zones in the workplace.
Discounts for employees.
CSR programs, initiatives and activities in areas such as environment, community involvement & development, diversity & inclusion, wellbeing and operating practices.

 

COMFORT

Attractive locations in Łódź, Katowice and Warsaw.
Flexibility and home office opportunities.
Delicious tea and coffee.


HEALTH

Private medical care.
Fresh fruits.
Cafeteria benefit system.
Fujitsu sports teams e.g. running or cycling team.

Lodz Lodz

 


To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland

L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/

Lodz Lodz

 

Textorial Park
ul. Fabryczna 17
90-344, Łódź

 

University Business
Park ul. Wólczańska 178
90-530, Łódź

 

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

 

.KTW
Aleja Roździeńskiego 1
04-202, Katowice

Lodz

 

The Order Management Coordinator is a single point contact for internal and external customer. This person would be responsible for order processing from the order entry till the final shipment.
Europe - Order Management Coordinator with German
  • Monitors and logs the actual issues with the order processing if any. Keeps the customer updated in terms of current order statuses.
  • Will be responsible for checking and verifying the correctness of data in SAP system
  • Will be responsible for communicate effectively with internal and external customers by phone/ mail and provide information about the orders. Seeks assistance from colleagues for the resolution of more complex customer service queries and complaints. Use databases to retrieve and enter data.
  • Assists with the routine day to day communication between the organization, suppliers and customers.
  • Assists in all the logistic activities, enabled shipment to the final client f. ex. by providing proper documentation
  • Will work in both small & big teams by splitting the duties as well as sharing the knowledge and write instructions
  • SAP Skills is a preferred requirement
  • Ability to prioritize own workload and good time management
  • Communication skills, both written & verbal, incl. active listening and empathy
  • Team player with commitment to cross train and support colleagues
  • Accuracy in capturing and recording mandatory information
  • Ability to problem resolve & solve issues through to completion.
  • Customer service and logistics skills
  • Writing of procedures and/or instructions
  • Correct use of escalation as per agreed processes
  • Active participation in improvement process
  • English and German languages
What you can expect? HUMAN WORKPLACE
  • Work-life balance
  • Appreciation of your work, awards program
  • Support and motivation
  • Friendly atmosphere, diverse and international working environment
  • Job security
CAREER CHOICE AND DEVELOPMENT
  • External and internal training, courses, conferences
  • Opportunities for growth and promotions
  • Development opportunities in all directions – vertical and horizontal
  • Possibility to change department or scope
EMPOWERMENT
  • We develop our unique know-how
  • We work with over 100 globally recognized brands, conducting prestigious large-scale projects
  • Employees can have an impact on the services provided to clients, openness to dialogue
INNOVATIVE TECHNOLOGIES
  • Access to high quality equipment and innovative technologies which we work with everyday
  • Industry-leading solutions, systems and programs

EXTENSIVE BENEFIT PACKAGE

FUN @ WORK

Various company events for employees and their families.
Team building events.
Cinema tickets, internal contests.
Relaxation zones in the workplace.
Discounts for employees.
CSR programs, initiatives and activities in areas such as environment, community involvement & development, diversity & inclusion, wellbeing and operating practices. 

COMFORT

Attractive locations in Łódź, Katowice and Warsaw.
Flexibility and home office opportunities.
Delicious tea and coffee.

HEALTH

Private medical care.
Fresh fruits.
Cafeteria benefit system.
Fujitsu sports teams e.g. running or cycling team.

Textorial Park
ul. Fabryczna 17
90-344, Łódź
 
University Business
Park ul. Wólczańska 178
90-530, Łódź
 
Nowa Fabryczna
ul. Składowa 35
90-127, Łódź
 
.KTW
Aleja Roździeńskiego 1
04-202, Katowice
 

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