Oferta pracy

Information clause Please be advised that the controller of your personal data, collected in connection with the recruitment process in which you participate, is the company under the name Fujitsu Technology Solutions Sp. z o. o. seated in Warsaw (02-255) Krakowiaków 36 Street, e-mail: [email protected] (hereinafter: „Data Controller”). Your personal data will be processed by the Data Controller for the purpose: • Conducting recruitment processes pursuant to art. 6 clause 1 "b" GDPR, i.e. the need to take action at your request, before concluding the employment contract. Processing for this purpose will take place until the end of recruitment for this position. • Carrying out recruitment processes in the future for positions other than those for which you are currently recruiting, if you express your voluntary consent, which will be a prerequisite for processing resulting from art. 6 clause 1 "a" GDPR. Processing for this purpose will take place for the time during which the Data Controller will have positions for which, due to your education and experience, your candidacy may be taken into account in the event of recruitment, however, no longer than until you withdraw your consent. • Pursuing claims and defense against claims arising from recruitment processes in which you will participate - based on the premise of art. 6 clause 1 "f" GDPR, i.e. the justified interest of the data controller described above. Processing for this purpose will take place until the expiry of the limitation period for claims, and in the event of the initiation of proceedings from such a claim - until the final termination of the proceedings. Personal data will be transferred by the Data Controller to public entities, if the obligation to provide it results from the generally applicable provisions of law. Please also note that you have the right to request from the Data Controller: • access to personal data, • rectification of personal data, • delete personal data, • restrictions on the processing of personal data, • the right to object to the processing of personal data, • the right to transfer personal data, • the right to withdraw consent – in the case of processing your data based on the premise of consent, • the right to lodge a complaint to the President of the Office for Personal Data Protection in connection with a breach of personal data protection. The rights listed in points 1-7 above can be realized by sending an email to: [email protected] Providing personal data by you is voluntary, but necessary to participate in the recruitment process.

Europe - Order Management Coordinator with German

Fujitsu Technology Solutions Sp. z o.o.About the company

Fujitsu Technology Solutions Sp. z o.o.

Składowa 35

Łódź

Your responsibilities

  • The Order Management Coordinator is a single point contact for internal and external customer. This person would be responsible for order processing from the order entry till the final shipment.

  • Monitors and logs the actual issues with the order processing if any. Keeps the customer updated in terms of current order statuses.

  • Will be responsible for checking and verifying the correctness of data in SAP system

  • Will be responsible for communicate effectively with internal and external customers by phone/ mail and provide information about the orders. Seeks assistance from colleagues for the resolution of more complex customer service queries and complaints. Use databases to retrieve and enter data.

  • Assists with the routine day to day communication between the organization, suppliers and customers.

  • Assists in all the logistic activities, enabled shipment to the final client f. ex. by providing proper documentation

  • Will work in both small & big teams by splitting the duties as well as sharing the knowledge and write instructions

Our requirements

  • SAP Skills is a preferred requirement

  • Ability to prioritize own workload and good time management

  • Communication skills, both written & verbal, incl. active listening and empathy

  • Team player with commitment to cross train and support colleagues

  • Accuracy in capturing and recording mandatory information

  • Ability to problem resolve & solve issues through to completion.

  • Customer service and logistics skills

  • Writing of procedures and/or instructions

  • Correct use of escalation as per agreed processes

  • Active participation in improvement process

  • English and German languages

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • integration events

  • extra social benefits

  • shopping coupons

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • christmas gifts

  • employee referral program

  • charity initiatives

  • Happy Friday (one shorter working day)

  • Online initiatives

  • CIMA/ACCA courses

  • VBA Community

  • Digital Academy

This is how we work
This is how we work