Oferta pracy

Executive Assistant

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 14 days ago
  • contract of employment
  • full-time
  • assistant
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Provide full executive support including managing the inbox, calendar appointments, complex diary scheduling, travel and meeting logistics, expense processing, and other delegated tasks

  • Manage distribution lists, organization charts and executive bios

  • Manage senior executive onboarding

  • Maintain strict confidentiality

  • Identify and escalate potential risks/issues to HBEU Executive Management

  • Maintain accurate and up-to-date records as required by HBEU Executive Management

  • Collaborate and build positive stakeholder relationships with internal and external stakeholders to ensure effective ongoing engagement

  • Act as a good team member and show a positive collaborative attitude, support diversity and promote HSBC’s values and behaviours

  • Effective communication

  • Flexible and willing to be assigned different tasks with no supervision

  • Consistently apply rules and guidelines and exercise good judgment by making sound and well-informed decisions, apply best practices

Our requirements

  • Proven administrative or secretarial experience or equivalent

  • Proficiency with computers and associated software packages. MS Office skills including advanced PowerPoint and Outlook, and proficiency in use of Excel and Word

  • Excellent planning, organizing, problem solving and commercial skills

  • Excellent understanding or ability to quickly learn HSBC structures, processes and objectives across the Group

  • Ability to handle multiple priorities and ability to forward plan

  • Ability to anticipate senior/executive manager needs as well as operate independently and handle majority of responsibilities without consultation

  • Strong written and verbal communication skills – the ability to communicate complex issues concisely

  • Excellent interpersonal and relationship management and influencing skills

  • Ability to lead by example, motivate and develop other individuals within the wider team

  • High degree of drive and motivation to ensure delivery of objectives in a timely and effective manner

  • Attention to detail combined with strong delivery focus

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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