Executive Assistant

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Executive Assistant

The Role Responsibilities

• Actively manage service recipient's mailbox, work closely with stakeholders and ensure that all meetings/appointment details are updated in service recipient's calendar, accurately and timely
• Prepare and coordinates meetings including publishing agenda and recording minutes/actions accurately
• Actively participate in all staff engagement activities organised by team members and assist in coordinating activities to make event successful
• Plan itinerary appropriately to ensure sufficient buffer for touch-down and departure for traveller
• Ensure travel-related documents are prepared ahead (including VISA/immigration requirements, etc)
• Enter details in the system with correct code and descriptions; submit for approval and follow-up till completion (approval), providing clarifications as required to claims approver (or approver's delegate)
• Proactively guide service recipients or requester about limits as per Bank's travel and expense policies, before expenses are incurred
• Provide office support for service recipients but not limited to ensuring adequate supplies of business cards, arranging software, hardware, stationeries, tools and corporate devices and accessories, etc
• Manage filing of hard/softcopies of documents, coordinate the flow of paperwork and apply necessary data restrictions (confidentiality) and access controls
• Provides management information system reports as required
• Raise appropriate service requests (SRM) for technology-related services
• SharePoint administration (including file management, access, and technical issues)
• Creating content and update the team's internal website (Bridge page) such as uploading articles, feature writings, proofreading, and formatting
• Undertake adhoc assignments or mini projects - project manage appropriately to ensure deliverables are as per target timeline, with regular progress updates provided to stakeholders or accountable executive
• Third-party supplier and vendor management
• Recruitment and onboarding support