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Extensions Coordinator

  • Kraków, małopolskie pokaż mapę
  • Kierownik
  • 19.04.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Capita is a leading business services provider with over 75,000 employees, operating in the UK, Europe, India and South Africa. Capita Polska supports clients across a range of sectors, including education, transport, health, life and pensions, insurance, and other private and public sector organisations. Recognised as most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.

    Capita is currently recruiting for motivated individuals into the Capita Resourcing project in Kraków for the position of:

    Extensions Coordinator
    Miejsce pracy: Kraków

    As an Extensions Coordinator you will provide support to existing contractors across all resourcing businesses. You will be required to control and manage contracts, building robust working relationships with contractors and dealing with their queries on a daily basis. You will deal with contractors’ documentation, and act as a first point of contact.

    As an Extensions Coordinator you will be responsible for:

    • Responding to queries (via phone and email) from existing contractors, Client representatives, and third party suppliers, ensuring solutions and answers are given in professional way
    • Managing essential documentation due to internal corporate policies
    • Generating special reports and analyses on request
    • Negotiating contract extension conditions in line with the British work regulations and the Client’s requirements
    • Supporting projects and campaigns on both regular and ad hoc basis

    You are a perfect candidate if you:

    • Hold a university degree
    • Are fluent in English, with excellent written and verbal communication (C1 level)
    • Are committed to customer service excellence
    • Have a keen eye for details and Can Do attitude
    • Are self-motivated and able to work autonomously
    • Are highly responsive with ability to absorb information quickly
    • Are familiar with recruitment industry or experienced in customer service (desirable)
    • Have high ethical standards


    • Friendly work atmosphere and positive environment with great work-life balance
    • Workplace in the city centre
    • Private medical healthcare
    • Benefit packages including Multisport card
    • A 30-minute lunch break included in the 8-hour working day
    • After work activities (football team, volleyball team, charity events, etc.)
    • Access to free in-house English classes with our dedicated English Trainer
    • Opportunity to become one of the internal Trainers
    • Work in an international and multicultural environment

    If this sounds like you, please send your CV via Aplikuj teraz button below. Good luck!

    We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.