Oferta pracy

Fault Manager

Nokia

  • Silesian

    Silesian
  • offer expired a month ago
  • contract of employment
  • full-time
  • team manager
  • home office work
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
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Your responsibilities

  • Fault Management activities within own area

  • Ensure fault handling is executed all over the organization according to Fault management process and according to applicable plans

  • Fault correction prioritization

  • Follow-up and reporting of the Fault situation

  • Responsible for hosting Fault Management meetings to gather status of faults or to share updates regarding FM process and main topics

  • Ensure that Fault related quality data is consistent and report delivery/milestone status from faults perspective

  • Contribute in Fault metrics & KPIs definition

  • Contributes to quality management

  • Promotes best practice sharing across tribe and squads, contributes to best practice pool of knowledge

Our requirements

  • BSc or MSc degree in Computer Science, Telecommunications, Software Engineering and / or Project Management

  • Understanding basics of the Software Development Lifecycle, including incremental models (e.g. agile)

  • Hands-on experience with fault management/coordination

  • Problem solving attitude and ability to make decision even in ambiguous situation

  • Self-reliance and self-discipline

  • Organizational skills, leadership skills and effective communication skills

  • Willing to learn new things and discover new ways of doing

  • Fluent English, both spoken and written

What we offer

  • Nokia offers flexible and hybrid working schemes

  • Continuous learning opportunities, well-being programs to support you mentally and physically

  • Opportunities to join and get supported by employee resource groups

  • Mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered

  • Benefits

  • flexible working time

  • integration events

  • dental care

  • corporate sports team

  • corporate library

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • charity initiatives

  • tax break

The team you’ll be part of

We are looking for a Fault Manager to lead fault management responsibilities in a SW R&D organization, interacting with other development units. The Fault Manager will be inside an organizational unit consisting of SW development and verification teams for embedded SW projects in radio frequency (RF) domain.

The Fault Manager will be cooperating with R&D teams (Developers and Test engineers), Fault Coordinators, other Fault Managers, Project Managers and Program Managers, in the scope of issues prioritization, symptoms collection and verification of corrections, as well as administration of related tools in accordance with defined Fault Management processes and guidelines.

Nokia

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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