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Finance Manager (Wealth & Personal Banking IT)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Provide operational oversight and support for Sub Value Stream annual planning and quarterly business review (QBR) process

  • Have overall accountability for management of charges across Sub Value Stream

  • Ensure appropriate charges structure across Sub Value Stream

  • Ensure alignment and management of data across GPDM, Clarity and other relevant tools, owning BPs and clarity lines on behalf of the SVS.

  • Build excellent working relationships with Sub Value Stream Delivery and Portfolio Teams to ensure detailed understanding of future plans and requirements

  • Owns and manages resource demand and capability profile on behalf of Sub Value Stream

  • Closely collaborates with Platform teams to ensure Sub Value Stream resource and capability profile can be met

  • Ensure appropriate governance / touchpoints in place to manage workforce demand, by feeding from SVS leads through to the VS BM and ultimately to the Platform BMs.

  • Identify and pursue sustainable cost saving opportunities and ensure excellent financial discipline across team

  • Manage leadership communications and cascades as required

Our requirements

  • 10 + years professional experience in a large Global organisation preferably in an IT department or shared service organisation

  • Proven track record in Operational, Planning or Financial management role

  • Strong stakeholder management / Relationship Management

  • Proficient in financial management and reporting

  • Excellent communication and interpersonal skills

  • Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture

  • Experience of working on a global scale (i.e. across timezone & geography and with remote teams)

  • Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines

  • Positive, proactive and can-do attitude

  • Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence

  • Strong Excel skills

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Consistent scope of responsibilities

  • Private health care, employees’ benefits

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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Job Description

Channels Transformation is part of Wealth and Personal Banking (WPB) Technology and brings together mobile, branch, contact centres and digital channels to ensure seamless delivery of these products and features to our customers.

Channels Transformation has c. 4500 resources located Globally and an annual budget of c. $400m. The Business Management function ensures strong oversight and control of Finances and Operational activities including workforce and resource management.

The role will report to the Channels Transformation COO Value Stream Lead and will act as a Relationship Manager to the Sub Value Stream Lead (Delivery Manager) ensuring strong operational and financial discipline across the Sub Value Stream and a robust interface into the Platforms.