Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do  Revolut Ltd z  siedzibą w Londynie, Wielka Brytania działającej w Polsce za pośrednictwem Oddziału: Revolut Ltd (spółka z ograniczoną odpowiedzialnością) Oddział w Polsce (Pracodawca, administrator danych), zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.
Jeżeli chcesz, abyśmy zachowali Twoje CV w naszej bazie, umieść dodatkowo w CV następującą zgodę: „Zgadzam się na przetwarzanie przez Revolut Ltd z  siedzibą w Londynie, Wielka Brytania działającej w Polsce za pośrednictwem Oddziału: Revolut Ltd (spółka z ograniczoną odpowiedzialnością) Oddział w Polsce danych osobowych zawartych w moim zgłoszeniu rekrutacyjnym dla celów przyszłych rekrutacji”. 

W każdym czasie możesz cofnąć zgodę, kontaktując się z nami pod adresem [email protected]
Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
Revolut LTD

FinCrime Team Leader - Chargeback

Revolut LTDO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna

Revolut LTD

Stanisława Klimeckiego 1

Kraków

FinCrime Team Leader - Chargeback
Miejsce pracy: Kraków

ABOUT THE TEAM

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. Working directly with customers to resolve issues and flag potential concerns and using cutting edge technology, we aim to prevent financial crime more effectively than traditional banks.

 

We operate in small, nimble teams that are built for scale, speed, and quality. Each unit is responsible for a different pillar of fincrime, giving you the chance to have a real impact on crucial problems that affect millions of people around the world.

ABOUT THE ROLE

We're looking for a FinCrime Team Leader to sit within our team at our Krakow -based office.

 

What you will be doing:

  • Managing the team of 10-15 FinCrime Analysts in Krakow or other location
  • Manage the daily performance of employees, ensuring adherence to SLA expectations (e.g. productivity & quality)
  • Conduct regular one to ones, team meetings and performance reviews.
  • Challenge processes and procedure, in the context of continuous improvement.
  • Responsible for raising awareness of unusual trends in performance, team, attitude and other management parameters
  • Seek to go above and beyond the role by taking ownership of difficult problems, seeking to resolve ongoing issues, and being a leader in the workplace

WHAT YOU'LL NEED

  • Fluency in English
  • At least 1 year of experience managing a team of 5-10 FTEs
  • Experience and knowledge with acquiring and issuing scheme rules – both operating regulations and dispute resolution rules as per MasterCard and Visa regulations 
  • Good understanding of a payment transaction lifecycle (including dispute lifecycles) and transaction processing rules as per MasterCard and Visa regulations
  • Practical knowledge of SQL
  • Able to work under pressure, manage multiple projects at once, and meet tight deadlines
  • Able to communicate positively, effectively, and efficiently with members of various internal teams, outside counsel, and regulator

CRITICAL COMPETENCIES FOR SUCCESS:

  • Get stuff done!
  • Above all, you are a do-er. You earn credibility by getting things done.
  • Confidence in communicating with people at all levels in the organisation, and with the banking partners
  • You dig into the details and deliver quality results on time.
  • You independently take ownership and responsibility for everything in your portfolio.

A LITTLE ABOUT US

  • We believe that there are better ways for people to control their money. Easier, fairer ways.
  • Revolut started in 2015 with card transactions abroad without rubbish exchange rates or hidden fees. We’ve since added business accounts, vaults, insurance and even access to cryptocurrency exposure.
  • We reached 10 million customers as we rolled into 2020 and we're adding another million every quarter.
  • WHAT WE ARE LOOKING FOR
  • From employee 1 to employee 1000, you will be slotting into a global team that shares a number of traits.
  • You can work autonomously and take ownership. We thrive with the space and responsibility to solve problems.
  • You operate best without lots of bureaucracy. We don’t hide behind fancy job titles or clunky processes ‘because that’s how things are done’.
  • You approach work in a logical way. We are not afraid to make mistakes but we use data and logic to backup decisions and improve understanding. And you share our mission to improve people’s relationship with their money.

THE BENEFITS

  • Competitive salary
  • Excellent training and guidance from our team.
  • Roll with a free Revolut Metal subscription
  • Life insurance
  • Private medical care
  • Multisport card
  • Don’t panic about cooking: get free dinners
  • Stay refreshed: get juice, tea, coffee and soft drinks on tap

 

If this is YOU, Apply now!

FinCrime Team Leader - Chargeback

ABOUT THE TEAM

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. Working directly with customers to resolve issues and flag potential concerns and using cutting edge technology, we aim to prevent financial crime more effectively than traditional banks.

 

We operate in small, nimble teams that are built for scale, speed, and quality. Each unit is responsible for a different pillar of fincrime, giving you the chance to have a real impact on crucial problems that affect millions of people around the world.

ABOUT THE ROLE

We're looking for a FinCrime Team Leader to sit within our team at our Krakow -based office.

 

What you will be doing:

  • Managing the team of 10-15 FinCrime Analysts in Krakow or other location
  • Manage the daily performance of employees, ensuring adherence to SLA expectations (e.g. productivity & quality)
  • Conduct regular one to ones, team meetings and performance reviews.
  • Challenge processes and procedure, in the context of continuous improvement.
  • Responsible for raising awareness of unusual trends in performance, team, attitude and other management parameters
  • Seek to go above and beyond the role by taking ownership of difficult problems, seeking to resolve ongoing issues, and being a leader in the workplace

WHAT YOU'LL NEED

  • Fluency in English
  • At least 1 year of experience managing a team of 5-10 FTEs
  • Experience and knowledge with acquiring and issuing scheme rules – both operating regulations and dispute resolution rules as per MasterCard and Visa regulations 
  • Good understanding of a payment transaction lifecycle (including dispute lifecycles) and transaction processing rules as per MasterCard and Visa regulations
  • Practical knowledge of SQL
  • Able to work under pressure, manage multiple projects at once, and meet tight deadlines
  • Able to communicate positively, effectively, and efficiently with members of various internal teams, outside counsel, and regulator

CRITICAL COMPETENCIES FOR SUCCESS:

  • Get stuff done!
  • Above all, you are a do-er. You earn credibility by getting things done.
  • Confidence in communicating with people at all levels in the organisation, and with the banking partners
  • You dig into the details and deliver quality results on time.
  • You independently take ownership and responsibility for everything in your portfolio.

A LITTLE ABOUT US

  • We believe that there are better ways for people to control their money. Easier, fairer ways.
  • Revolut started in 2015 with card transactions abroad without rubbish exchange rates or hidden fees. We’ve since added business accounts, vaults, insurance and even access to cryptocurrency exposure.
  • We reached 10 million customers as we rolled into 2020 and we're adding another million every quarter.
  • WHAT WE ARE LOOKING FOR
  • From employee 1 to employee 1000, you will be slotting into a global team that shares a number of traits.
  • You can work autonomously and take ownership. We thrive with the space and responsibility to solve problems.
  • You operate best without lots of bureaucracy. We don’t hide behind fancy job titles or clunky processes ‘because that’s how things are done’.
  • You approach work in a logical way. We are not afraid to make mistakes but we use data and logic to backup decisions and improve understanding. And you share our mission to improve people’s relationship with their money.

THE BENEFITS

  • Competitive salary
  • Excellent training and guidance from our team.
  • Roll with a free Revolut Metal subscription
  • Life insurance
  • Private medical care
  • Multisport card
  • Don’t panic about cooking: get free dinners
  • Stay refreshed: get juice, tea, coffee and soft drinks on tap

 

If this is YOU, Apply now!

Ogłoszenie archiwalne