Oferta pracy

Food and Beverage Supervisor/ Kierownik Zmiany Gastronomii

DoubleTree by Hilton Wrocław

  • Podwale 84, Krzyki, Wrocław
    Wrocław, Lower Silesia
  • offer expired 9 days ago
  • contract of employment
  • full-time
  • manager / supervisor
  • full office work

DoubleTree by Hilton Wrocław

Podwale 84



Your responsibilities

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations

• Preserve excellent levels of internal and external customer service

• Providing customer service and managing complaints

• Communicate and delegate tasks to the team

• Ensure compliance of brand standards

• Manage guest queries in a timely and efficient manner

• Represent needs of the team

• Assist Food and Beverage management with achieving financial targets

• Assist Food and Beverage management with training and development of team members

• Assist with annual and mid-year appraisals with team members under your responsibility

• Comply with hotel security, fire regulations and all health and safety legislation

• Be environmentally aware

• Assist other departments wherever necessary and maintain good working relationships

Our requirements

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience

• Committed to delivering high levels of customer service

• Positive attitude

• Good communication skills

• Flexibility to respond to a range of different work situations

• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry

What we offer

  • Work on the basis of an employment contract

  • Free daily lunches

  • Discounts on accommodation and food services at more than 7,000 Hilton Worldwide brand properties worldwide (up to 80% off)

  • 50% discount in our company restaurant

  • Discounts on the services of other companies located in the OVO building

  • Free experience - accommodation in our hotel - for you and your family

  • Free medical care (PZU) with guaranteed access times to doctors

  • Co-financed Benefit Multisport card

  • Access to EAP (Employee Assistance Program) - free psychological and law support hotline

  • Relocation support

  • Company events and common integrations

  • Corporate birthday gadget

  • Lots of training and development opportunities - clear path of promotion in a global organization and / or relocation to another hotel

  • Work safety and the stability of the employer

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • corporate products and services at discounted prices

  • integration events

  • coffee / tea

  • drinks

  • parking space for employees

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • free canteen daily

  • 50% discount in our hotel restaurant