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Food Quality Customer Service Analyst with French

  • Łódź, łódzkie
  • Specjalista
  • 2019-06-19

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Food Quality Customer Service Analyst with French
    Location: Łódź

    Do you have experience in food industry and speak fluent French? Do you like to share our passion for flavor?
    If so we would like to hear from you!



    • Complete customer product specifications on time and in full.
    • Ensure that all information is compiled and entered into DevEX, SAP and MBC accurately and completely.
    • Respond to external customer technical enquiries in a timely manner, to meet business and customer needs, e.g. McCormick position statements, selling specifications, MSDS, depictions.
    • Proactively remain aware of customer technical standards and liaise with CTMs and RA to ensure compliance.
    • Remain aware of emerging technical issues to support customer technical requests.
    • Cross trained to ensure that understanding of the requirements of all McCormick strategic customers and provide cover for other Technical Services Coordinators during periods of absence.
    • Responsible for producing accurate and timely customer scorecards.


    • Food Technology Diploma or related qualification.
    • Fluent French and English is required.
    • Previous experience in the food industry (e.g. technical, R&D, customer services) desirable.
    • Previous knowledge of quality systems preferable e.g. ISO, BRC, EFSIS.
    • Computer literacy (specifically Excel, SAP, QuickR).
    • Good oral and written communication skills.
    • Organized, methodical, good attention to detail.
    • Able to priorities and manage time effectively, with high sense of urgency.


    McCormick is a global leader in flavour. With 10,000 employees around the world and more than $4.2 billion in annual sales, the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures and food service businesses.

    We have a passion for flavour. The company is serving customers from nearly 50 locations in 24 countries and consumers can buy our brands in more than 135 markets and territories. Our industrial business flavours snacks, wraps, beverages and many other products for customers, which include global restaurant chains and leading food manufacturers

    With approximately 3,800 employees, the company has operations in 13 countries across the Europe, Middle-East and Africa (EMEA) Zone and serves customers in more than 25 markets through its consumer and industrial businesses. McCormick is present in key consumer markets with leading brands, including Schwartz in the UK (customize with local brand). McCormick EMEA Headquarters are located in Haddenham (UK).

    Our growth starts with yours. For more than 125 years McCormick has developed a rich legacy based on our belief in the “Power of People”. We have created an unusually dedicated workforce by fostering a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.


    As an Equal Opportunities employer, McCormick is committed to a diverse workforce.

    Please attach your CV in English when applying.