Oferta pracy

Fuel Retail Business Consultant/Analyst (CN)

Accenture Capability Network

  • Lower Silesia

    Lower Silesia
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Being part of the Fuels Retail Centre of Excellence Capability Network, working with global clients, advising and helping clients to shift into the New.

  • Defining business and technology roadmaps towards customer-centric business models, new payments solutions, fleet and loyalty programs.

  • Evaluating the effectiveness of existing solutions and tools against selected business and technology KPIs and strategic goals.

  • Completing fit gap analysis regarding the transformation from AS-IS to TO-BE state.

  • Implementing digital solution like CRM, Payments or Loyalty Programs for key market players

  • Support team in responding to client requests for proposals (RFPs) as the Subject Matter Expert (SME), solution architect, etc.

Our requirements

  • At least 3 years of experience in fuels retail or convenience industry, experience in professional services (in consulting) would be an asset.

  • Master’s degree preferably in area of business, engineering, IT.

  • Experience at least in one business area: Sales processes within channels relevant for Fuel Retail area [network / online], Customer care processes covering fleet cards users and B2B partners, B2C & B2B customer engagements strategy with focus on loyalty, New technology development – digital payments, fleet cards, convenience stores on fuel stations/unmanned stations, digital marketing, customer management and communication platforms, data analytics, Network management for fuel stations and/or convenience stores

  • Knowledge of: Fleet cards’ management, EV business, Convenience / retail business, Omni-channel customer experience – fuel stations, online etc., Customer centric approach, Fuel/convenience digital marketing, Fuel/convenience digital payments (i.e., self-check out), Technology platforms used in sales and customer care processes, fleet and loyalty management, B2B and wholesale customer management, communication with customers

  • Working knowledge of business English [spoken & written] is a must, knowledge of additional foreign language e.g. German, Italian, French, Russian or Spanish would be considered as an asset.

What we offer

  • Challenging job in a dynamic, professional, international and multicultural environment

  • Opportunity to gain exceptional on Polish market, skills, knowledge and experience gained on large scale international projects

  • The unique chance to work in a global network using only state-of-the-art tools and technologies

  • One of a kind experience with best know-how, with broad access to certifications and professional industry-recognized trainings.

  • Very attractive and competitive salary as well as a well-defined career path shaped to the individuals career focus & priorities

  • Attractive benefits package: Remote/Hybrid way of work, Cafeteria System, Multisport card, Lunch card, Private medical care, Employee Assistance Program, 100% paid sick leave, AMEX Gold Card, Lounge Club Priority Pass, Life insurance, Employee referral program and much more…

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • corporate credit card

  • pre-paid cards

  • employee referral program

  • opportunity to obtain permits and licenses

Working conditions

  • Employment contract (Umowa o pracę)

  • Headquarter in Warsaw with offices in Cracow, Wroclaw or Lodz.

  • Due to COVID-19 global situation we are delivering our work remotely. Knowing that our Capability Network model is based on traveling and serving advisory working closely with our Clients, willingness and ability to work at client’s locations mostly across Europe, but also other locations, for short or long term is still required if pandemic situation will change.

Accenture Capability Network

We believe the energy industry is shifting from commodity to customer centricity. The customer journey is evolving as customer demand patterns and expectations are rapidly changing. Join our team as an Fuel Retail Business Consultant or Analyst to participate in projects which help our clients increase understanding of customers in order to create loyalty, develop customer-centric services and products, and to support data-driven decisions on marketing, convenience business and pricing.

Our Consultants have excellent communication skills (English and at least one other language) with the ability to explain complicated things simply. We measure our success by building a relationship with a client, both business and IT. The most experienced talents will be responsible to lead and manage the projects, financials, the relationship with the client and cooperate with our delivery centers across the globe.

Capability Network is a Global Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations around the world. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland Capability Network is located in Warsaw, Krakow, Wroclaw and Lodz. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market.

“Join our world class capabilities and experience unique opportunities to grow your skills with us.” – Małgorzata Nasiłowska, Accenture Capability Network Lead for Poland

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

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