Functional & Technical Application Manager (CIL-BW)

HEINEKEN Global Shared Services

HEINEKEN Global Shared Services

aleja Jana Pawła II 43a



Your responsibilities

  • User Support - Ensuring user support, training and documentation regarding the daily use of SAP BW application, registering and answering user questions regarding the use of the consolidation application.

  • Service & Maintenance - Contribution to the handover of the IT product, coordination and/ or executing service and maintenance process with Global Functions, Regions, Operating Companies and Global Information Services (GIS)

  • Advisory - signaling and judging appropriateness of new IT developments, systems, applications and processes and advise the business on potential improvement opportunities and the (dis-) advantages of implementation of the new/renewed applications.

  • Projects - Participation in (or leading) projects taking into account the project plan and in accordance with the business requirements.

  • Change Management - Identifying needs of business users regarding to SAP BW application and translating this into functional and technical design and new or revised functionalities to relevant stakeholders. Leading and reviewing development done by off-shore team and/or develop by yourself if necessary.

Our requirements

  • Minimum 5 year experience in a business intelligence related position with a Finance department / organization.

  • Extensive experience with SAP-BW and/or SAP-BW/4HANA. Experience on SAP SEM-BCS and SAP HANA are considered a plus.

  • Proficiency in building reports using Query designer, and workbooks with BEx Analyzer and Analysis for Office.

  • Practical knowledge of SAP IP (Integrated Planning) and ABAP programming language.

  • Functional knowledge about financial reporting set up like Income Statement, Cash Flow, and Balance Sheet.

  • Knowledge of additional reporting tools like Power BI.

  • The ability to independently engage in complex functional/technical issues and resolve them in an international environment.

  • Ability to work cross functionally and across various parties both internal and external.

  • Proven ability to deliver projects under stringent deadlines.

What we offer

  • Private Medical Healthcare.

  • Performance bonus.

  • Sodexo card.

  • Life insurance.

  • Referral program.

  • Development opportunities.

  • Local and global job opportunities within HEINEKEN.

  • ACCA Approved Employer.

  • Work from home flexibility (also after COVID)


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • corporate sports team

  • parking space for employees

  • extra social benefits

  • pre-paid cards

  • christmas gifts

  • employee referral program

  • charity initiatives

  • flexible work from home scheme after pandemic/lockdown

  • open bar on Fridays

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW" the world with our expertise, passion and pride to be GREEN.

We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The Management Information Office (MIO) provides, manages and maintains reliable HEINEKEN Global business reporting tools and related processes that fulfil business information needs, at competitive costs and within the HEINEKEN control framework. The MIO team (approx. 15 FTE) consists of Business Consultants and Functional & Technical Managers located in Amsterdam, Krakow and India making this a truly global virtual team!

The Functional & Technical Manager delivers expertise to design, customize, implement and maintain SAP BW. He or she provides technical and functional support to HEINEKEN Global Functions, Regions, and Operating Companies (OpCo) in line with the Finance and IT strategy. In addition, the Functional & Technical administrator maintains integrity of the SAP BW data model and reporting framework keeping the interest of the business in mind.

HEINEKEN Global Shared Services

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

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