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GBO Solutioning Manager

Ingka Business Service Center sp. z o.o.

Ingka Business Service Center sp. z o.o.

Szwedzka 6a

Nowe Miasto


Your responsibilities

  • shape business cases to create solutions for moving capabilities or services to GBO or GBO strategic partner as applicable

  • collaborate closely with migration teams to move capabilities or services to GBO as per defined solution

  • implement and continuously develop a rigorous framework for evaluating service capabilities and risk profiles before new or changed services are deployed

  • apply Service Transition principles and mentor staff across the program to continually improve the Service Transition capability

Our requirements

  • a knowledge and 5 years experience in the Shared Service Industry (HR and/or Finance area) in the field of transition & transformation or service migration

  • good experience in operation management, customer service & process management

  • experience in business analysis or change management ( Business case development )

  • experience in working with global team

  • good communication skills

  • good solutioning capabilities in business services or process migration

  • adequate skills in finance , procurement , HR etc.

  • integrity, flexibility and good collaboration

  • good team building and team management capability

  • capabilities in defining improvement opportunity

  • leading, coaching and presentation skills

What we offer

  • flexible workspace based on the concept of activity based office where co-workers feel empowered and comfortable. Our office supports individual needs of employees regardless of their physical abilities,

  • stable employment conditions on the basis on contract of employment,

  • employee loyalty programme Tack!

  • private medical care for IKEA employees and their families,

  • cafeteria programme (including eg. Multisport card),

  • accident Insurance and Pension Plan,

  • jubilee awards, commemorative gifts, special events.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • retirement pension plan

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • meal passes

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • family picnics

Ingka Business Service Center sp. z o.o.

Hej! We are Ingka Business Service Center and we are part of Global Business Operations. As the European Hub of GBO we provide Finance ​and HR services and support over 20 countries in the world. ​Currently we are almost 500 co-workers representing 20 nationalities working from Poznań (Poland).

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The role is a part of the Global Business Operation structure, which is the key partner for Group functions, Businesses with the responsibility of transforming and operation new ways of working and setting up value-added services and Centers of Expertise

GBO Solutioning Manager develop the transition and transformation opportunities for Inka GBO and secure the GBO function continually strives to implement the improvements that enhance efficiencies and service quality.


We are interviewing continuously and will close the advert when we find the right candidate. So don’t hesitate to apply today by submitting your CV.

Warmly welcome with your application!