sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyGBS HR Operations Europe Hubs Delivery Lead
ABB Business Services
Kraków
Kraków, Lesser Poland- offer expired 5 days ago
- contract of employment
- full-time
- manager / supervisor, team manager
- запрошуємо працівників з України

Your responsibilities
Contribute to the implementation of the GBS HR Operations strategy and manage overall business operations across all supported locations / clients and deliver services according to signed-off Standard Operating Procedures (SOPs), agreed KPIs and quality targets
Ensure a high degree of client orientation & experience; Plan, develop and implement a strategic roadmap in line with GBS HR Operations business strategy (e.g. plan the development of the operations and further refine the operating model, organizational structure and governance model, seek opportunities to expand the offering in line with the business strategy)
Ensure all GBS HR processes incorporate appropriate control mechanism, including 4-eye-check / SOX checks, data protection and compliance tasks. Ensure a robust framework to enable compliance with all country legal and regulatory requirements
Drive financial management including budgeting and forecasting and cost management
Define and drive people management strategy of the GBS HR Operations Krakow (e.g. workforce planning, training, engagement, mentoring, succession planning, incentives and retention) and lead with the example; Manage GBS HR Operations Krakow employees with the required cultural sensitivity
Lead the Delivery Manager located in GBS HR Operations Tallinn
Ensure all administrative tasks are accomplished according to internal policies and legal requirements
Constantly evaluate the HR proposition and the service to clients with a view to improving delivery through innovation and the implementation of industry best practice
Continuously analyse operational performance, address issues across the teams and implement a culture of continuous improvements ; Implement Lean approaches to deliver efficiencies through standard processes and synergies
Collaborate with other Delivery Leads to build / strengthen ABB brand recognition on the market, represent GBS in internal / external meetings and drive set-up of required policies / processes / practices to establish a successful center
Collaborate with other GBS HR Operations Delivery Leads (Bangalore, SLP) to develop further efficiencies and to ensure consistency of management approaches. Build sustainable relationships with key stakeholders like GBS HR Operations Front office, Country HR Managers, GBS representatives, CoEs, HR Business Partners and other stakeholders
Our requirements
Leadership / Senior Management role managing large scale operation (50 employees in GBS HR Tallinn, 150 employees in GBS HR Krakow) in captive, shared service or outsourced service center
Experience in HR or Shared Services Operations (insourced or outsourced)
Sound Operations management experience
Project Management experience
Lean Sigma / Six Sigma qualiy and process improvement experiences
High degree of client orientation and service mind-set
Strong analystical approach to problem solving, high degree of proactive behavior and result orientation
High degree of structure and self-organization, deadline focused
Excellent Powerpoint and Excel skills
Strong interpersonal skills; High degree of passion and commitment
Effective management of different cultures ana ability to build relations across various countries / cultures; Excellent communication skills (oral, written and presentation skills)
Fluent in English (oral and written), Polish nice to have
What we offer
Enjoy a stable employment in a company with a long history in innovation and technology
Collaborate with experienced experts in an international environment
Seize individual development and training opportunities, from job specific to soft skills
Private medical care (including offers for family members) and life insurance
Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
corporate products and services at discounted prices
integration events
corporate sports team
saving & investment scheme
corporate library
video games at work
coffee / tea
sharing the commuting costs
employee referral program
charity initiatives
family picnics
Phone Screening
Interview with Recruiter and / or Manager
* Additional technical / language check
Congrats!
ABB Business Services
ABB is a leading global technology company in power and automation that enables utility, industry, and transport & infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135.000 people.
ABB built a Global Business Service (GBS) organization globally. There are four centers globally – GBS Bangalore, Krakow, Tallinn and San Luis Potosi. The GBS centers are the cornerstones of the ABB HR Delivery Model and allow ABB to consolidate and deliver top-quality HR services to our businesses around the globe. Joining the ABB GBS HR Operations in Krakow, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS.
The GBS HR Operations Europe Hubs Delivery Lead is fully accountable for managing the operation of the GBS HR Operations in Krakow and Tallinn and takes responsibility for the delivery of high-quality services, to supported business locations and clients and against agreed performance targets. As the ABB HR Transformation is ongoing, the GBS HR Operations Krakow / Tallinn Delivery Lead plays a key role to ensure successful execution of the transitions according to the migration plans. Furthermore, the GBS HR Operations Krakow / Tallinn Delivery Lead will drive further optimization of HR processes in close collaboration with the Global Service Lines.
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.