Oferta pracy

German Speaking Customer Support Specialist

XTB S.A.

  • Prosta 67, Wola, Warszawa
    Warszawa, Masovian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

XTB S.A.

Prosta 67

Wola

Warszawa

Your responsibilities

  • Providing effective and professional customer support in German

  • Assist with ad hoc queries, handling telephone, email and chat requests from German speaking clients

  • Solving problems related to the financial transactions and back office operations

  • Providing support for other departments

  • Maintaining high quality of customer service (ensuring clients always receive good feedback)

Our requirements

  • Fluent German (minimum C1 level) and very good English (B2 level)

  • High customer service orientation and communicative skills

  • Analytical skills

  • Proactive and positive attitude

  • Ability to perform well in a dynamic, fast paced and entrepreneurial environment

  • Experience in Customer Service will be a strong asset

What we offer

  • Full-time employment agreement

  • Quarterly bonuses

  • Hybrid work model

  • Great learning opportunity in cooperation with multinational units of the company

  • All the required tools and training required to be successful

  • Work in internationally known company with a well-recognized brand

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • remote work opportunities

  • flexible working time

  • integration events

  • video games at work

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • dodatkowy dzień na opiekę nad dzieckiem do 1 roku życia

XTB S.A.

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks German Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company.

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