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Global Creative Intake Europe Lead

Accenture Corporate Function

  • Warszawa

    Warszawa, Masovian
  • offer expired 4 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment

Your responsibilities

  • Support the team on complex requests, including managing individual requests as needed. This includes a careful and thoughtful review of incoming creative request details, directing to the right team, and working with Resourcing to identify a team to support

  • Maintain ongoing communications with Resourcing to secure the appropriate talent for projects

  • Expeditiously de-escalate concerns from our marketing/business partners

  • Engage in management discussions across partner teams and communicate back to our team

  • Ensure our team follows processes correctly and provide guidance when needed

  • Identify and articulate opportunities for process improvement (working smarter) and relationship building, independently and through team collaborations

  • Conduct midyear and annual performance management process for regional team members

  • Proactively coach your regional team through challenges and celebrate successes

  • Leverage workflow reports to identify project request trends and areas of improvement for accuracy

  • Provide feedback on our partner interactions

Our requirements

  • Ability focus on the positive side of any difficult challenge and bring out the best in your team

  • Experienced as a thoughtful team leader, providing constructive feedback and guidance

  • Effective storyteller — able to articulate your ideas and persuade your audience

  • A process guru who can quickly adapt to processes, and help lead areas of improvement

  • Expansive knowledge of creative asset types and production efforts (e.g., digital, print, video)

  • Proven track record of influencing your managers and peers to focus on moving forward projects

  • Client service-oriented mindset — able to actively listen when navigating stakeholder concerns

  • Capable of thinking critically to match partner capabilities with diverse types of creative requests

  • Comfortable establishing and building relationships with numerous creative agency partners

  • Strong written and verbal communication skills (bilingual preferred, English/Spanish)

  • Confidence to work independently, to work withing a group and to collaborate across regions

  • Exceptional organizational skills, including meticulous attention to detail and concise documentation

  • Experience working in Workfront (or a comparable project/work management platform)

  • Expert skill level in the Microsoft Office suite

  • 8+ years of relevant experience in a marketing/creative agency or business operations

What we offer

  • Stable employment conditions based on an employment contract

  • Private medical care, life insurance and employee share program

  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

  • Individual support of a Career counselor and a specific path of professional development, as well as the possibility of a session with a Coach.

  • A wide training package (soft and technical training offer, access to the e-learning platform, possibility of co-financing courses and certification)

  • Employee Assistance Program - free support in one-time legal, financial and psychological consultations.

  • Paid employee referral program


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • employee referral program

  • employee stock ownership program

Recruitment stages

Online application


Phone interview


Online tests (optional step)


Technical skills check (optional step)


Interview with your future Team Leader


Welcome to Accenture!

So why you?

Simple. You're passionate about the creative process, thrive on collaborating with others, and are elated when all the pieces "fit together."

As a creative intake team regional lead, you'll support a team of dot-connecters between creative requests and creative partners. Does a key stakeholder have a burning concern? No worries! You're a relationship management guru, ready to tackle any problem through empathy and active listening. Is someone on the team struggling with certain types of creative requests? You're prepared to jump in and provide the guidance and mentorship needed to help them succeed. Do you have a great idea of how the team can use technology to be more agile and effective? Great! Your persuasive storytelling skills get the virtual high-fives flying. You'll be a vital leader of a talented and passionate team focused on driving the success of our transformative creative agency.

Accenture Corporate Function

At Accenture, we’re the lucky ones. We get to work with some of the world’s most interesting content, ideas, and innovations from Accenture that literally change the way the world works and lives. In many cases, we are bringing new thinking to our global audience, and our job is to make it simple, easy, human, and compelling.

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