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Oferta pracy
Global HR Support Specialist
BARRY CALLEBAUT SSC EUROPE SP Z O OAbout the company
- Łódź, Łódź
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
Your responsibilities
- Support super users on resolving issues or incidents, interpret user problems and identify appropriate solutions.
- Monitor the log of requests and proceed to the resolution when possible, escalate or delegate when required.
- Resolve bugs or other technical issues alongside the technical implementation team.
- Support on complex cases and provide effective communication on solutions to process owners and the business.
- Create content that intuitively explains process and product via presentations, one pagers, video, etc.
- Use your continuous improvement mindset to ensure our systems are being utilized effectively and efficiently.
- Custom report design and provision.
- Contribute to system configuration projects and implementations for HR client teams and facilitating system optimizations, developments and testing.
- Other tasks may include perform data and security audits, set up end-user accounts.
Our requirements
- Higher education
- Very good knowledge of English
- 1+ years of experience with SuccessFactors with an interest in HRIS as a super user, admin or consultant
- Experience in an international/ multi-cultural environment.
- Able to communicate clearly and convey decisions.
- Strong analytical skills and highly numerate.
- Ability to work independently.
- Nice to have: previous experience in documentation creation for end users, step by step guides, websites with self-service, etc.
What we offer
- Stable employment in an international organization.
- Annual bonus based on your work results.
- Co-financing for language courses and courses to raise qualifications.
- Employee Pension Program.
- Christmas benefits.
- Opportunity to purchase the company's products at reduced prices.
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- fruits
- integration events
- retirement pension plan
- corporate library
- leisure zone
- extra social benefits
- pre-paid cards
- christmas gifts
- employee referral program
- psychological support hotline
- cafeteria program
- free legal consultation
BARRY CALLEBAUT SSC EUROPE SP Z O O
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the role:
In this role, you will have a broad section of responsibility and will be able to learn all aspects of our technology, how all systems and modules function as part of the services provided to our employees worldwide and how users interact with technology. It is a great starting point for anyone willing to become a Digital expert in the field of HR or any other field!
At Barry Callebaut, we have some exciting plans ahead, including a 3 year project called 100% digital HR, to digitize and optimize our core HR operations. Supporting users with good technical skills, empathy and quality service, including the ability to explain and solve critical issues is key to the acceptance and adoption of our new tools. This is why this role is essential for our transformation and will be a key contributor to success.
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Global HR Support Specialist, Wólczańska 180, Śródmieście, Łódź