Oferta pracy

Global Network Manager Quality & Performance

ZF Group

  • Łódź

    Łódź
  • offer expired over a month ago
  • contract of employment
  • full-time
  • team manager
  • home office work, hybrid work
  • remote recruitment

Your responsibilities

  • Ensures process and network transparency (Quality and Service Capabilities) by defining, collecting & analyzing data and processes required for network strategy definition and execution

  • Responsible for definition and implementation of E2E processes and applications for Distribution and Workshop network

  • Responsible for data management to execute and control network strategy and OSF (Optimal Sales/Service Footprint) execution (market & customer data, KPI’s, reports & forecast)

  • Owns development and establishing network management tools and dashboards

  • Leads KPI development-process for network management organization

  • Defines reporting standards and routine management process from local to global

  • Drives process automatization and data solution set up for the “Optimal Sales & Service Footprint” methodology

  • Responsible for implementation of process guidelines & standards incl. monitoring and follow-up of regional execution

  • Runs permanent gap and potential analysis with global focus/ across regions

Our requirements

  • Master degree in Business Management or Data Science

  • Over 3 years’ experience OES/IAM/Sales & Service business

  • General understanding of process automatization (RPAs, Makros, VBA, Programming…)

  • Strategic thinking, data driven & capability to manage complexity

  • Deep understanding of global process & data management

  • Strong analytic skills to translate business process and requirements into applications and digital solutions

  • Creativity in combination with strong business understanding in a complex environment to derive network performance KPIs from local to global

  • Global interdisciplinary networking & collaboration skills + motivating others

  • International and cross divisional project management with intercultural competence

  • Expert in Excel, PowerBI, CRM- and ERP systems (e.g. SAP, SalesCore, SalesForce)

What we offer

  • An employment contract in a stable, global company

  • Implementation package-full training and support from experienced managers and employees who will make sure that you feel comfortable while performing newly entrusted tasks

  • Home office and flexible working hours

  • Possibility of participation in Private medical care

  • Possibility of participation in group life insurance

  • Very good working atmosphere; Working in an international team, interesting projects and tasks

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • corporate car available for private use

  • coffee / tea

  • extra social benefits

  • holiday funds

  • employee referral program

  • charity initiatives

ZF Group

ZF is a global technology company suppling systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

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