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Global Network Services Engineer

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 07.12.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow.

    With a presence in Poland since 2007, Credit Suisse is committed to growing the businesses here. The Poland offices are of central importance to Credit Suisse’s approach to leveraging global talent base.

    We offer the chance to work for a renowned, international organization in a collaborative agile environment. We will invest in your development with ongoing opportunities for training, networking and international mobility. Join us and let's shape the future of Credit Suisse together.
    Global Network Services Engineer # 100313
    Workplace: Warszawa

    Job Description:

    We are looking for the Connectivity Services Service Assurance Engineer that will be responsible for day to day technical guidance of the Global Network. In this role you will provide technical expertise across the network environment specifically across operational based activities, tasks, incidents and problem management. You shall lead and guide our primary service providers through their service delivery lifecycle and obligations. In addition, you will be providing technology leadership in respect to Continuous Service Improvement, finding opportunities, inspiring change and standard methodology across the environment.


    You should be able to demonstrate the ability to operate autonomously while exercising good judgment in the assessment of technology priorities and business risks:

    • You will provide technical expertise across the network function, across all business partners and service providers
    • You will act as a key contact point for business partners, other IT groups and projects
    • You will be defining, researching, document analyzing and recommending to all interested parties including management as well as discussing technical details with engineers
    • You will work closely with other CS groups to promote activities of connectivity services team and ensure visibility of projects, issues and changes impacting end users
    • You will cooperate with BT to handle and communicate issues for incidents related to the service. And where required manage major incidents
    • You will improve cross-team collaboration and knowledge development along with technical partner teams such as engineering, deployment, operations, etc
    • You will collaborate with product management, engineering and vendor management teams to onboard new products and represent operations as required to ensure acceptance into service is successfully delivered
    • You will ensure that BT adheres to compliance regulations, change & incident management, & problem management policies
    • You will handle all operational related internal client communication and concerns as well as actively leading issues to resolution
    • You will estimate and provide CS Network Governance team approval for BAU operational changes and incidents
    • You will provide oversight of the "Proactive&Preventive" BT Team "Book of Work"


    Open to discussing flexible/agile working.


    • You have prior hands-on experience as a Network Systems Engineer or architect
    • You are a CCNP qualified Network professional with significant experience in a 3rd line infrastructure role along with an exceptional analytical, conceptual, problem-solving and problem management abilities
    • You hold a demonstrable track record of supporting and fixing core network enterprise infrastructure and devices around Cisco technologies as well as having experience in working with MPLS wide area networks
    • You possess good written and verbal communication skills coupled with good interpersonal and consultative skills
    • You show commitment to quality and operational service delivery
    • You have the ability to engage with different cultures and people at several levels in an organization

    For more information visit Technology Careers

    We offer

    • Private medical care
    • Life insurance
    • Pension plan
    • Charity days
    • Training and development
    • Internal Mobility

    Other optional

    • Language training course
    • Mentoring
    • Family – nursery and kindergarten funding, gift vouchers for Christmas
    • Parking allowance
    • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.) 
    • Employee discounts on various products and services (event tickets, consumer products, etc.)
    • Relocation package
    • Employee Referral Program
    • Flexible work schedule and working from home (home office)

    If you apply for this role this means you agree with the following statement:


    “Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.


    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.


    Credit Suisse and affiliates registration details.-


    Credit Suisse (Poland) sp. z.o.o                                               Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw
    Credit Suisse Group AG                                                           Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates
    Taleo (UK) Limited                                                                  Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,
    Cut-e AG Kleiner Burstah 12                                                   Registered office - 20457 Hamburg, Germany and
    Milch & Zucker The Marketing & Software Company AG     Registered office -  Küchlerstraße 1, 61231 Bad Nauheim”